Customer Service Call Center
Resume:
ARIANNE LEWIS
Kokomo, Indiana 46901
**************@*****.***
Professional Skills:
● Team Leader
● Inventory control
● Merchandise purchasing
● Display creation
● Eligibility Verification
● Policy establishment
● Research and Resolution
● Customer Service Excellence
Education:
Brown Mackie College
Associates degree in Business Management 2017
Proviso East High School
Diploma 2009
Employment:
McDonald’s – Kokomo, Indiana
● Quality control and excellent customer service
● Cashier and inventory control
Roses Discount Store – Marion, Indiana
● Provided individualized customer service and display creation
● Ordered merchandise and inventory control
● Cashiering and assembly as needed for displays
Finish Line Call Center – Indianapolis, Indiana
● Interviewed and provided verification of information
● Eligibility determination and resolved customer complaints
● Provided customer service based on the clients needs Conduent Customer Care Call Center – Indianapolis, Indiana
● Professionally responded to telephone inquiries and customer complaints
● Researched and provided resolution to inquiries
● Assessed customer to identify their needs
● Prepared reports to track progress and quality
Macy’s at Castleton Mall – Indianapolis, Indiana
● Cashier and assisted customers in meeting their needs. Meijer – Indianapolis, Indiana
● Inventory control and maintained store cleanliness
● Provided excellent customer service
● Managed shelves and cashiered
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