Beverly Arnold

Customer Service & Leadership

Cynthiana, KY 41031

adw6lw@r.postjobfree.com

+1-859-***-****

I have many years in customer service, leadership, money handling, deposits and handling customer accounts.I am fully experienced utilizing office equipment, such as fax, copier, email, word etc. I am a dedicated company person that devotes 100% of attendance, driving goals, and performing at the top level of my expertise.

Authorized to work in the US for any employer

Work Experience

Medical Scheduler/Receptionist

Baptist Health Surgery Center - Lexington, KY

May 2022 to Present

Scheduling for procedures and surgeries for 50+ Physicians on staff. Maintaining schedules, insurance paperwork, assist in registration, checking in patients at arrival, maintaining charting. Covid tests, communication with various Doctor’s offices. Invoicing and posting payments for surgeries and procedures.

Store Manager

Ace Hardware - Lexington, KY

March 2021 to Present

• Oversee all aspects of running a retail store.

• Employee hiring/training/payroll

• Merchandising

• Floor reset/planograms

• Upmost best customer service

• Ordering product

• Setting goals/budget

• Online ordering and fulfilling

• Scheduling deliveries

• Billing accounts for customers and vendors

Store Manager

Dollar Tree - Cynthiana, KY

October 2018 to October 2021

Set up new store and open

Hiring/scheduling/HR/payroll

Training

Unload trucks/ merchandising

Evaluations

Customer service

Store Manager Trainee

Tractor Supply - Cynthiana, KY

October 2020 to March 2021

• Train with SM

• Budget/sales goals

• Schedule/hire/train employees

• Customer service

• Resets/planograms

• Online orders

• Customer accounts

• Vendor billing and payment

Medical Receptionist

Dr William Parnell ENT - Lexington, KY

January 2000 to September 2003

Check in patients, charting

Co pays, insurance billing, mailers

Taking patient to room

Scheduling CT’s, MRI’s, sleep tests, RX’s, other Dr office scheduling Scheduling for Lexington, Versailles and Winchester offices, Education

High School Graduate in Leadership and Management

Harrison County High School - Cynthiana, KY

August 1978 to May 1982

Skills

• Medical Receptionist

• Retail Management

• Planograms

• Insurance Verification

• Medical Records

• Store Management Experience

• Medical Billing

• Payroll

• Merchandising

• Management

• Medical Scheduling

• Medical Office Experience

• Profit & Loss

• ICD-10

• Cash Handling

• Interviewing

• Medical Terminology

• Human Resources

• Phone Etiquette

• CPT Coding

• Office Management

• ICD-9

• Medical Coding

• POS

• Freight Experience

• QuickBooks

• Recruiting

• Retail Sales

• EMR Systems

• Accounts Receivable

• Transcription

• Anatomy Knowledge

• Hospital Experience

• Data Entry

• HIPAA

Certifications and Licenses

Driver's License

Contact this candidate