Beverly Arnold
Customer Service & Leadership
Cynthiana, KY 41031
***********@*****.***
I have many years in customer service, leadership, money handling, deposits and handling customer accounts.I am fully experienced utilizing office equipment, such as fax, copier, email, word etc. I am a dedicated company person that devotes 100% of attendance, driving goals, and performing at the top level of my expertise.
Authorized to work in the US for any employer
Work Experience
Medical Scheduler/Receptionist
Baptist Health Surgery Center - Lexington, KY
May 2022 to Present
Scheduling for procedures and surgeries for 50+ Physicians on staff. Maintaining schedules, insurance paperwork, assist in registration, checking in patients at arrival, maintaining charting. Covid tests, communication with various Doctor’s offices. Invoicing and posting payments for surgeries and procedures.
Store Manager
Ace Hardware - Lexington, KY
March 2021 to Present
• Oversee all aspects of running a retail store.
• Employee hiring/training/payroll
• Merchandising
• Floor reset/planograms
• Upmost best customer service
• Ordering product
• Setting goals/budget
• Online ordering and fulfilling
• Scheduling deliveries
• Billing accounts for customers and vendors
Store Manager
Dollar Tree - Cynthiana, KY
October 2018 to October 2021
Set up new store and open
Hiring/scheduling/HR/payroll
Training
Unload trucks/ merchandising
Evaluations
Customer service
Store Manager Trainee
Tractor Supply - Cynthiana, KY
October 2020 to March 2021
• Train with SM
• Budget/sales goals
• Schedule/hire/train employees
• Customer service
• Resets/planograms
• Online orders
• Customer accounts
• Vendor billing and payment
Medical Receptionist
Dr William Parnell ENT - Lexington, KY
January 2000 to September 2003
Check in patients, charting
Co pays, insurance billing, mailers
Taking patient to room
Scheduling CT’s, MRI’s, sleep tests, RX’s, other Dr office scheduling Scheduling for Lexington, Versailles and Winchester offices, Education
High School Graduate in Leadership and Management
Harrison County High School - Cynthiana, KY
August 1978 to May 1982
Skills
• Medical Receptionist
• Retail Management
• Planograms
• Insurance Verification
• Medical Records
• Store Management Experience
• Medical Billing
• Payroll
• Merchandising
• Management
• Medical Scheduling
• Medical Office Experience
• Profit & Loss
• ICD-10
• Cash Handling
• Interviewing
• Medical Terminology
• Human Resources
• Phone Etiquette
• CPT Coding
• Office Management
• ICD-9
• Medical Coding
• POS
• Freight Experience
• QuickBooks
• Recruiting
• Retail Sales
• EMR Systems
• Accounts Receivable
• Transcription
• Anatomy Knowledge
• Hospital Experience
• Data Entry
• HIPAA
Certifications and Licenses
Driver's License