Appointment Setter Office Cleaning

CAROLYN STRICKLAND

***** ****** **

LIVONIA, MI *8152

CELL: 248-***-****

HOME: 248-***-****

EMAIL: *******@*****.***

CAREER SUMMARY: Efficient customer service professional with 20+ years of

experience either in a call center, appointments, or one on one.

Experience Medical Receptionist providing excellent administrative and clerical support.

EDUCATION: EVEREST INSTITUTE

2005 Dearborn, MI

GPA 3.9

Medical Billing and Coding

Perfect Attendance

Dean and President Awards

1999 DORSEY BUSINESS

Wayne, MI

GPA 4.0

Legal/Office Administration

Perfect Attendance

Dean Award

EXPERIENCE: CC’s Care

May 2011 Livonia, MI

June 2022 Customer Service, appointment setter, billing and office cleaning

July 2005 U of M Hospital

August 2011 Ann Arbor, MI

Patient Service Representative

Billing, Cashier, Appointment Scheduling

Call Center

October 2000 COMERICA BANK

August 2004 Livonia, MI

Customer Service Call Center

Problem Solving for 100’s call daily

June 1999 UGS Solutions

September 2000 Livonia, MI

Customer Service

-2-

Call Center

Software License

1999 – 2007 One Step Cleaning

Office Cleaning

May 1989 Metro Air

Livonia, MI

March 1999 Customer Service for Heating and Cooling

Home Warranty Repair

Dispatching Techs to calls

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