Maria Felton
**********@*****.*** · *** Hummingbird Ct. Kissimmee Fl. 34759 · 863-***-****
Objectives
Enthusiastic and hardworking individual with 10 years of experience in Housekeeping and Management, Seeking long term employment with an established Hospitality Company.
Education
June 1995 - De-Witt Clinton Bronx, NY
High School Diploma: General
Experience
Vista Host @ Holiday Inn & Suites. Orlando FL. Executive of Housekeeping June 2019 – Present
Oversee and supervise daily housekeeping operations Assigned daily task for housekeepers and houseman, inspect rooms/suites to ensure cleaning standards are upheld. Ensure rooms/suites are check-in Ready. Produced schedule for housekeeping department, Inventory control – to include purchasing, reported any maintenance issues to maintenance, assist in any area that was needed.
Vista Host @ Home2Suites. Orlando FL. Executive of Housekeeping September 2015 – June 2019
Oversee and supervise daily housekeeping operations Assigned daily task for housekeepers and houseman, inspect rooms/suites to ensure cleaning standards are upheld. Ensure rooms/suites are check-in Ready. Produced schedule for housekeeping department, Inventory control – to include purchasing, reported any maintenance issues to maintenance, assist in any area that was needed.
Master Corp. Orlando FL.
Housekeeping Manager August 2014 – August 2015
Assigned daily task for housekeepers and houseman, inspected rooms/suites to make sure they were ready for check-in, made schedule for housekeeping department, walk the resort made sure it was clean, reported any maintenance issues to maintenance, assist in any area that was needed.
Lake Buena Vista Resort and Spa Orlando FL.
Housekeeping Manager September 2009 – July 2014
Greeted all guests in a courteous and professional manner, fostered strong working relationships with all hotel departments, managed the daily activities of the housekeeping department, and ordered supplies when needed, made sure my team was always on time, and made sure rooms were clean for next guests. Made schedule for my department, submitted payroll to human resource department on a weekly basis.
Flex Staff Agency Orlando FL. Housekeeping Manager October 2006 – July 2009
Assign work to housekeeper, inspected rooms, ordered inventory that was needed, made schedule up for housekeepers.
Hilton Grand Vacations Club Kissimmee FL. Housekeeping supervisor September 2005 – October 2007
Greeted all guests in a courteous and professional manner, fostered strong working relationships with all hotel departments, supervised the daily activities of the housekeeping department, ordered supplies when needed, made sure my team was always on time, made sure rooms were clean for next guest, made schedule for housekeepers, submitted payroll to the human resource department.
Magical Memories Kissimmee FL.
Field supervisor June 2004 – September 2005
Assign work to housekeepers, worked in the field supervising housekeepers at off site job sites, made schedule up for housekeepers, order inventory that was needed, made sure units were fully stocked with all necessary items ( pots, plates, glasses), made all deadlines were met for general manager audit.
Amerisuites hotel Orlando FL.
Deep clean supervisor May 2003 – August 2004
Scheduled special cleaning and refurbishing of out dated rooms, Supervised housekeepers, made schedule for housekeeping department, walked the resort made sure it was clean, reported any issues to maintenance, kept up with laundry.
Skills
Hardworking
Customer-oriented
Exceptional time management
Organized
Decision making skills
Self-directed
Exceptional communicator
Hospitality background
Fluent in spanish