Dental Assistant Care Representative
Resume:
Keshawn Boone
Parkville, MD *****
********@*****.***
• Caring, Compassionate and Empathetic Individual
• Eager to provide Quality Customer Service
• Dependable, Loyal and Punctual Employee
Authorized to work in the US for any employer
Work Experience
Prior Authorization Specialist
Mt. Washington Pediatric Hospital - Baltimore, MD
September 2019 to June 2020
General office duties include
• File, fax, email, scan and sort documents
• Verifying eligibility prior to requesting authorizations
• Managing the work list, linking authorizations for all outpatient services
• Speaking with families to advise them of any co-insurances due by the patient prior to the procedure
• Performs requests of prior authorizations and referrals
• Coordinates between hospital and patients to ensure insurance is accurate and up to date
• Receiving clinical notes and services performed, electronically filing Operating Room Coordinator/ Patient Care Representative Dental Care Alliance - Parkville, MD
May 2018 to September 2019
General office duties include
• File, fax, email, scan and sort documents
• Meets with patients to discuss treatment plans and options for recommended services
• Explains insurance coverage and details of the operating room procedure.
• Managing the doctors operating room schedule, registers and schedules appointments for all outpatient services
• Tracking and collecting of any co-insurances due by the patient prior to the procedure
• Performs requests of prior authorizations and generates medical necessity letters
• Coordinates between hospital and patients to ensure proper History and Physicals were completed
• Receiving clinical notes and services performed, electronically filing of medical records, entry of charges
Dental Assistant
Chase Brexton Health Care - Randallstown, MD
December 2013 to May 2018
Scheduling appointments, answering telephones
• Accepting payments from patients, properly securing and depositing them per our policy
• Creating Purchase orders for ordering inventory
• Conducting the monthly autoclave and ultrasonic maintenance with recorded logs
• Update perishable logs with written documentation of expiration dates
• Take and record medical and dental histories and vital signs of patients
• File, fax, email, scan and sort documents to insurance companies and vendors Front Desk Assistant/Receptionist
The Millennium Assisted Living - Baltimore, MD
January 2014 to June 2016
• Assisting front desk with answering phones, fax & filing documents
• Assists with daily activities and providing companionship
• Securing funds to provide to pharmacy when picking up prescriptions
• Manage clients schedules and accompany to doctor's appointments Lead Dental Assistant
Total Health Care, Inc. - Baltimore, MD
November 2011 to November 2013
• Accepting payments from patients, properly securing and depositing them per our policy
• File, fax, email, scan and sort documents to insurance companies and vendors
• Trained extern students/ new hired employees on the daily functions of a dental assistant
• Creating Purchase orders for ordering inventory
• Scheduling initial and return appointments, answering telephones, indexing and filing in medical charts Education
Associate in Business Administration
Baltimore City Community College - Baltimore, MD
2016 to Present
Certificate in Certified Dental Assistant
Medix School - Towson, MD
October 2010 to November 2011
Skills
• microsoft office (7 years)
• BLS
• Sterile Processing
• Customer Service
Certifications and Licenses
CPR & First Aid
September 2019
Dental Assistant
Dental Radiology
March 2019
Certified Dental Assistant
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