Enrollment Specialist Data Entry
Resume:
Amia Polk
Eastpointe, MI 48021
********@*****.***
CAREER OBJECTIVE: Seeking any position that I may qualify for to utilize my communication, organizational and professional skills.
EDUCATION:
Master of Business Administration
Davenport University
Strategic Management: Graduate, May 2005
Bachelor of Business Administration
Detroit College of Business
Office Administration: Graduate, March 1995
Associate of Business Administration
Detroit College of Business
General Management: Graduate, August 1992
KNOWLEDGE
AND SKILLS:
*AS/400
*Solomon 2.06
*Solomon IV
*Advanced Revelation
*Time & Billing
*Quick books
*Outlook
*Access
*Microsoft Word
*Excel
*PowerPoint
WORK HISTORY:
08/21 to Present MICHIGAN AUTO TITLE SERVICES (MATS)
Title Representative I
*Process paperwork for duplicate and repo car titles.
*Prepare and send out about 100 to 300 Invoices a day for titles service fees.
*Enter tracking for invoices and titles that are sent out.
*Open and sort mail.
*Distribute documents to staff members.
*Answer phones and direct calls to staff members, or give information to customers and clients.
*Restock shelves with supplies.
*Utilize equipment such as computer, copier, scanner to process invoices and title paperwork.
* Assist Management in other various projects as needed.
12/08 to 06/21 STRATEGIC STAFFING SOLUTIONS
Invoice Analyst
*Monitor daily invoice activity for about 25 to 30 customers.
*Invoice 50 to a 100 timesheets for customers in a timely and accurate manner.
*Mail out invoices to customers via mail and email.
*Research and reconcile invoices discrepancies for our customers.
*Utilize various databases for invoicing activity.
*Prepare and process invoice adjustments.
*Resolve invoice issues via telephone and email communication.
*Report to management on a daily/weekly and monthly basis on invoicing status.
*Utilize equipment such as computer, mail machine, copier, scanner and fax to process invoices.
*Assist Management in other various projects as needed.
04/08 to 08/08 SNELLING STAFFING SERVICES
Clerk Typist
*Scanned, copied and filed documents.
*Inputted clients’ information into database.
*Opened and closed tickets.
12/01 to 2/06 GMAC GLOBAL RELOCATION SERVICES
Expense Tracker
*Handled about 50 to 100 broker referral checks daily for about 75 clients.
*Made copies of checks and ran tape to calculate amounts and deposited in bank on a daily basis.
*Entered deposits of cash in the database broker referral log and ran reports on a daily basis.
*Journalized the deposit amounts into accounting system in the general ledger and ran reports on a daily basis.
*Verified that amounts were entered into the right accounts and sub accounts.
*Inputted 10 to 15 at a time invoices for various companies into our accounting system for payment.
*Coded proceeds and cash amounts on invoice with sub accounts and checked for any discrepancies.
*Entered GM Cash from 10 to 20 proceeds checks and invoices received into our Advanced Revelation System, ran reports on a daily basis.
*Pulled proceeds and logged into excel spreadsheet and pulled files to be closed out.
*Made 50 to 100 labels a week and made file folders to assist in closing out files.
7/99 to 12/01 GMAC GLOBAL RELOCATION SERVICES
Associate Consultant
*Assisted in meeting the need of transferees by providing positive support for the associates, consultants, client representatives and management.
*Maintained and updated transferee’s file(s) as needed.
*Prepared, processed and copied forms for transferees.
*Input data, reviewed and promptly notified associates or consultants of any discrepancies that prohibited file completion.
*Typed memos, letters, forms and other material as directed.
*Distributed and sorted incoming and outgoing mail.
*Ordered appraisals and inspections by way of faxing for transferees to assist property managers.
*Made follow up calls in order to receive completion of appraisals and inspections in a timely fashion.
*Answered phones, responding to basic inquiries and routed calls to appropriate team members while providing quality customer service.
10/95 to 12/01 DAVENPORT UNIVERSITY
Dearborn/Warren Campus, Enrollment Office
Enrollment Specialist
*Assisted and advised about 30 to 50 students on an individual basis with course selections based on their selected curriculums and registered them via computer for subsequent quarters on a weekly basis.
*Reviewed students’ academic records and made appropriate recommendations when registering them.
*Encouraged students’ academic growth by promoting use of the available support services.
*Arranged 5 to 7 orientations per quarter and delivered presentations for 50 to 100 new students a session.
*Supervised and trained 2 to 3 Peer Advisors in preparing for the orientation and registration process.
*Assisted Director and Assistant Director in implementing programs and procedures to encourage student registration and retention for subsequent quarters.
10/89 to 10/95 DETROIT COLLEGE OF BUSINESS
Dearborn Campus, Financial Aid Office
Receptionist/File Clerk
*Communicated daily with various group such as faculty, staff, administration, students and the public, providing them with accurate information and direction.
*Utilized telephone with a 10 line capacity to help answer students questions and concerns.
*Evaluated 50 to 75 incoming and outgoing financial aid transcripts on a weekly basis for completion and accuracy.
*Distributed and sorted 75 to 100 pieces of incoming and outgoing mail on a weekly basis.
*Supervised and trained 3 to 5 assistants in the process of filing large amounts of financial aid documents effectively.
*Operated office equipment such as: copier, fax machine, mail machine, computer for data entry to help assist in completing files for students.
ATTRIBUTES: Dependable, hardworking, friendly, excellent personality and a team player.
REFERENCES: Upon request
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