Sales and Marketing Manager

EMMANUEL OLUSEYE TAIWO

Ota, Ogun State, Nigeria

Phone No.: +234**********

Email Address: ***********@*****.***

LinkedIn URL: www.linkedin.com/in/Emmanuel-Taiwo

PROFESSIONAL SUMMARY

• Seasoned Marketing Manager with over 18 years of experience driving business functions, building relationships that attract and retain customers. Demonstrate efficiency in implementing industry standardization and compliance, business intelligence and analytics

(in view), service-oriented architecture, customer relations and insight, key account and partner management, and top level customer relationship management strategies.

• Demonstrate in-depth experience in marketing and customer service with a proven track record of driving sales and boosting organization morale, contributing to the profitability of previous and current employers by generating income and revenue growth.

• Proven managerial experience and cost-cutting abilities while maintaining standard and achieving organization goals. Unwavering commitment to exceeding customers’ expectations has resulted in improved business-customer relationships up to 90%. WORK EXPERIENCE

Solar Freedom Energy Solution and Contractors Ogun State, Nigeria Sales Director July, 2013 – Present

Achievements

• Co-lead strategic marketing initiatives with merchants and strategic partners to drive higher brand awareness, provide strategic input on product direction, drive new business development initiatives and recover N4m debts in Abule Odu undertakings in April, 2013.

• Execute each phase of the sales process from pipeline generation to closing through consultative value selling, design customer-solutions, build commercial proposals and deliver sales activity to meet or exceed sales and margin target.

• Boost revenue up to 60% by implementing marketing initiatives as well as working directly with customers to improve customer satisfaction rating up to 90%

• Meet support deadlines consistently and boost revenue up to 85% by employing extra work hours during revenue generation task.

• Demonstrate that customers come first by serving them with a sense of urgency, maintaining friendly and professional customer interactions, receiving up to 90% of satisfaction from customers.

Ikeja Electricity Distribution Company Ogun State, Nigeria Manager July, 2003 – March, 2013

Achievements

• Boosted sales in Ogba undertaking from N21m to N29.3m, spotted billing and quality billing through energy audit.

• Provided guidance, training and mentorship, set sales quota and goals, created sales plan, analyzed data, assigned sales territories and built team of 30+ members.

• Generated, recorded and documented sales and financial reports, balanced account, solved customer concerns as well as organized office functions, managed schedules, maintained filing system, carried out documentation and data entries, prepared daily, weekly, monthly reports and oversaw daily operations of office with 30+ staffs.

• Managed firm documentation and all administrative correspondence, scheduled and coordinated meetings and appointments, opened, sorted and distributed incoming messages and correspondence, typed and arranged documents, boosting efficiency by 70%

• Recorded, transcribed and distributed minutes of meetings, developed new filing and organizational practices, saving organization 50% of expenses; supervised a team of 10+ staffs in operations such as account management, customer service, financial operations and other business functions, implementing marketing initiatives by 60% Jebba Staff School Ogun State, Nigeria

Teacher March, 1995 – July, 2003

Achievements

• Ensured students’ full comprehension of the taught curriculum and provided extra guidance support to 100+ students, improving students moral by 70%

• Mentored, motivated and assisted struggling students effectively by collaborating with regular teachers to develop long-term plans for struggling students as well as designed new activities to enhance learning engagement of students up to 80%

• Assisted struggling students effectively to improve literacy target up to 90%

• Utilized technology in the classroom to enhance learning and worked with community members within and beyond the gates of the college as well as established clear student expectations for the creation of a supportive, caring and effective teaching and learning environment.

• Managed the creation and teaching of school tutorials aimed at helping students in their examinations which led to improve academic performance up to 70% as well as kept up-to- date with development in the subject area, teaching resources, related strategies and made relevant changes to instructional plans and activities. VOLUNTEERING EXPERIENCE

Community Development Service Ogun State, Nigeria

Volunteer March, 2021 – Present

Achievements

● Taiwo Street Landlords Association Chairman Emeritus. Collaborated with a team of 20+ Volunteers to install solar street light, put up electricity and improve the general functioning of the community by providing social amenities by 50% EDUCATIONAL QUALIFICATION

Masters of Business Administration,

University of Ilorin,

Ilorin, Kwara State, Nigeria.

October, 2013

Bachelor of Arts (Education) in Social Studies (Economics), University of Ilorin, Kwara State, Nigeria June, 2001

SKILLS

• Customer-focused and successful at meeting deadlines Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent verbal and written communication skills.

• Good listener and pays rapt attention to details.

• Proven ability to work well as part of a team.

• Goal-oriented and result-driven.

• Good interpersonal and strong leadership skills.

• Time management skills with ability to multitask.

• Proven ability to demonstrate strong work ethic.

• Methodical approach to planning and organizing with excellent administrative skills.

• Excellent critical thinker with ability to demonstrate analytical and problem-solving skills.

• Consumer Research

• Sales and Business Development

• Risk Assessment

• SBU Management

• Quality Control

• Business Analysis (In View)

CERTIFICATIONS

120 Hour TEFL Certificate of Completion, TEFL Professional Development Institute, Nigeria January, 2021

Website Development, Scholars International Institute of Technology, Nigeria January, 2020

(SIIT – Scholars International Institute Of Technology™ Scholars Global Tech Corporation®

8 The Green Ste A, Dover, DE 19901, USA.)

Fundamentals of Digital Marketing Foundation Certification By Google, 2020.

Associate Member, Institute of Debt Recovery Practitioners of Nigeria (IADRPN), Nigeria March, 2013

National Institute of Marketing of Nigeria with Manchester Business School, UK. October, 2010

Member, National Institute of Marketing of Nigeria (NIMN), Nigeria June, 2010 REFERENCES

Available upon request

Contact this candidate