Elsie Akinyi Raila
Enthusiastic individual seeks opportunity in front desk as a porter. Creative and skilled in communication,relation and assisting the guests coming in and out of the resort.
*************@*****.***
Kisumu
WORK HISTORY
May 2022 to November 2022
Waitress
Divine Homes Hotel kisumu,
Acted as waitress supervisor when required, maintaining continuity of service and quality.
Delivered food to highest hygiene, quality and safety standards by strictly following regulatiions.
Trained junior service staff in food preparation and hygiene practices.
Helped staff adhere to restaurant quality and service requirements through effective management and motivation.
Implemented effective rosters, successfully anticipating peak business times to determine appropriate staffing levels.
February 2020 to April 2022
Porter
Ciala Resort, Kisumu, Kisumu
maintain good communication skills, relation, tour guide and laguage assistance to the guests coming in and out of the resort.
November 2018 to February 2020
Travel Desk
Ciala Resort, Kisumu, Kisumu
Selling out to the guest a list of scenery places within Kisumu,
Cost of Flights, Travel advisories and different travel organisation with affordable cost.
seduce the customer to feel the importance of visiting such a place.
SKILLS
Attention to detail
Problem solving
service equipment
Commanding leadership style
Staff training
Food service
leadership
Hotel restaurant operations
Staff scheduling
Plating
communication
EDUCATION
January 2021 to Jan 2022
Vocational,Sianda Polytechnic
January 2012 Jan to 2020 Dec
Kenya Certificate of Primary Education
Kawino Primary School, Kisumu
CERTIFICATIONS
Computer Packages - Multimedia Computer College -
REFEREES
Paul Okode
Sous Chef
Ciala Resort
Mobile :079*-******
***********@*****.***
Raila Denis Agengo
Executive Chef
Notwane park resort
Mobile : 071*******
**********@*****.***
.