Darren J. Kruse
*** ******* ****** • Racine, Wisconsin 53402
Phone: 262-***-**** • Email: adw62q@r.postjobfree.com
OBJECTIVE
Multifaceted, driven and highly motivated professional seeks career in a management, directorship, or leadership capacity; offering 30+ years of leadership roles, complimented by proven skill to significantly enhance business objectives by utilizing the following areas of expertise:
Operations and Production Management Personnel Management
Inventory Control and Distribution Team Building, Mentoring, and Leadership
Maintenance Management Logistics Management
Quality Assurance Controls / Standards Supply Chain Management Principles
PROFESSIONAL HIGHLIGHTS
Responsible for the day-to-day operations of the food and nutritional services of a health care institution to include, but not limited to:
Providing leadership in implementing a food service program that focuses on customer satisfaction, nutritional integrity and product quality while establishing measurable program goals and annual objectives.
Using problem solving and conflict resolution techniques to facilitate organizational change.
Developing and monitoring annual program budget to operate within program policy guidelines.
Drafting food service staff position descriptions including recommended qualifications for approval by the Director of Human Resources.
Recommending and monitoring the process for recruiting, hiring, and training food service employees and temporary workers. Recommending recruiting, interviewing, and orientation process for food service management team members.
Coaching and supervising Kitchen Managers and office support staff while planning collaboratively with food service staff to provide professional development opportunities which meet personal development, KPI metrics, and organizational goals.
Using management information systems to improve the effectiveness and efficiency of the food service operation.
Assessing kitchen equipment and facility needs and works collaborative with Building and Grounds to maintain an equipment replacement schedule and kitchen remodeling plan.
Implementing an equipment preventive maintenance plan, a cost-effective procurement and inventory control system, and applying technology to improve quality, efficiency, and customer service.
Developed purchasing guidelines to ensure purchased food and supplies reflect product knowledge, customer preference, district needs, policies, and nutritional objectives.
Assessed customer preferences, industry trends and current research to assure development of cost-effective menus that maintain nutritional integrity and meet all program guidelines.
Oversaw the implementation and use of a Hazard Critical Control Point (HACCP) plan to reduce the risk of food related illness. Developed guidelines for providing services in response to disaster or emergency situations. Integrates employee safety requirements into the food service operation. Implements a personal plan for professional development.
Followed code of ethics in procurement, handling of confidential information and personal conduct.
PROFESSIONAL EXPERIENCE
PRIVATE / COMMERCIAL
July 2021 – Present Independent Agent and Business Owner, Aflac
620 Romayne Ave.
Racine, WI 53402
January 2020 – July 2020 Food and Nutrition Services Director, Touchpoint Support Services
St. Joseph’s Hospital
5000 West Chambers St.
Milwaukee, WI 53210
February 2017 – Dec 2019 Food and Nutrition Services Retail Manager, Touchpoint Support Services St. Joseph’s Hospital
5000 West Chambers St.
Milwaukee, WI 53210
July 2014 – October 2016 Manager for The Konop Companies
1725 Industrial Dr.
Green Bay, WI 54302
The Waterfront Café at Time Warner Cable-Milwaukee
Mar 2010 – Dec 2013 Director of Food Services for Davians Creative Dining and Catering Onsite Services
16300 West Silver Spring Drive
Menomonee Falls, WI
Oct 2008 – Oct 2009 Restaurant Manager, Ruby Tuesday’s
5320 S. 76th Street
Greendale, WI 53129
UNITED STATES NAVY
Aug 1988 – Aug 2008 Personnel and Administrative Supervisor
Naval Base Kitsap – Bremerton, Bachelor Housing Department
Enlisted Dining Facility Supervisor
USS Abraham Lincoln (CVN-72), Supply Department
Bachelor Housing Building Manager
Naval Station Bremerton, Bachelor Housing Department
Repair Parts / Supply / Maintenance Supervisor
USS Camden (AOE-2), Supply Department / Food Service Division
Storeroom Custodian and Shift Supervisor
USS Arkansas (CGN-41), Supply Department
ACHIEVEMENTS AND AWARDS
UW Parkside Provost’s and Dean’s List-Overall GPA-2019
Gateway Technical College Dean’s List-Winter 2014
United States Navy Achievement Medal(2)
Edward F. Ney Award for Food Service Excellence(3)
Elmo R. Zumwalt Award for Housing Excellence(3)
Honorable Discharge after 20 years of Exemplary Service
EDUCATION AND CREDENTIALS
Master’s Degree, Business Administration
University of Wisconsin-Parkside
Bachelor’s Degree, General Business Management
University of Wisconsin-Parkside
Associates Degree, Business Management
Gateway Technical College, Racine, WI
Master Certified Food Executive
International Food Service Executives Association (IFSEA)
Naval Base Kitsap, Bremerton, Washington
Certified Professional Food Manager
International Food Service Executives Association (IFSEA)
Trident Training Facility, Bangor, Washington
Certified HACCP Manager
International Food Service Executives Association (IFSEA)
Trident Training Facility, Bangor, Washington