Entry Coordinator Administrative Assistant

ALECIA LUCAS

*************@*****.*** Brooklyn, NY 917-***-****

Business Process / Business Analyst

Strategic process improvement project leader with 5 years of experience developing and implementing best practices, supporting management, and maintaining documentation. Experienced in identifying project scopes, schedules, quality, issues, impacts, and dependencies and promoting continuous improvements. Well-versed in leading project activities including planning, review, daily scrum, and conducting functional requirements sessions. Record of success in designing workflows and creating processes for best practices throughout the product life cycle. A committed leader that provides guidance, empowers team building and instills an inspiring vision that will maximize learning and value delivery.

Core Competencies

Leading & Mentoring Teams

CISCO, MS Office, CRM,Oracle

Problem-solving skills.

Project Scheduling

Budgeting

Client Engagement

Marketing

QVC/DPM

Proficiency in Microsoft Office

EDUCATION

BAM (Business Administration-Management) Berkeley College, New York, NY APRIL 2023

Associates (Marketing Communications) Berkeley College, New York, NY April 2021

Master Of Business Administration (Finance) Berkeley College, New York, NY May 2024

PROFESSIONAL EXPERIENCE

L’OREAL New Jersey, Deputy Project Manager February 2022- Feb 2023

Collaborate with marketing on content creation to ensure the best-in-class customer experience

Support preparation and delivery of presentations

Support closet management and sample process

Maintain key documents with strong attention to detail

Worked closely with all product development departments to create and maintain marketing materials for sales presentations and Team meetings

Accurately determine, assign, track, and manage project task, activities, documentation, and time information per internal standards

1199 SEIU FUNDS HUMAN RESOURCES New York, NY DATA ENTRY COORDINATOR June 2021- January 2022

COVID Tracking (Contract)

Overseeing recruitment, selection, and the onboarding process

Managing a company’s appraisal system and conducting appraisal meetings

Ensuring that a company’s procedures comply with employment regulations

Managing and training the HR team

Monitoring various aspects of an employee’s performance, such as attendance and sick leave

Accessing the need for training and then designing and implementing training programs accordingly

Handling any disciplinary processes and formal grievances

ALM Media New York, NY October 2019- March 2020

Administrative Assistant (Contract)

• Coordinated office activities and operations to secure efficiency and compliance with company

policies

• Supervised administrative staff and divide responsibilities to ensure the performance

• Managed agendas/travel arrangements/appointments etc. for the upper management

• Managed phone calls and correspondence (e-mail, letters, packages, etc.)

• Supported budgeting and bookkeeping procedures

ALECIA LUCAS Page 2

Light of Gold PR New York, NY April 2019 – August 2019

Intern

• Responded to requests for information releases or press conferences from the media or designate a

spokesperson or source of information

• Established and maintained relationships with consumers, community, employees, and public interest

groups.

• Wrote press releases and other media communications to promote clients

• Planned and directed the development of programs to maintain favorable public and stockholder

views of the organization's agenda and accomplishments.

• Coached client representatives in effective communication with the public and employees

Berkeley College Student Development and Campus Life, Brooklyn, NY March 2018 -August 2019

Administrative Assistant (FWS Position)

• Participated in orientation programming for all new students

• Arranged and participated in the delivery of regular peer-to-peer education support

• Seminars, involving relevant university employees (faculty and staff)

• Made appropriate referrals for students with specific needs (health, psychosocial, learning challenges,

financial needs, career or academic needs)

• Utilized social media to provide students with easy access to timely and relevant information

• Contributed to Student Services website content

• Participated in student-related events such as banquets, convocations, etc.

CAMBA Magnolia House, Brooklyn, NY January 2016-February 2018

Administrative Assistant

Maintain inventory of food and dry goods;

Provide clients with an orientation of the facility, services, and personal care items, upon arrival

Knowledge about, understanding of, and ability to work closely with, persons with chronic illnesses.

Experience with public speaking, leading teams, team building, and community networking.

Experience with the use of technology and the integration of technology into program workflow.

Experience with community outreach and/or sales

Prospect Park Dialysis Center, Brooklyn, NY February 2015- 2016

Administrative Assistant

Greeted visitors, prospective candidates, and other visitors to the laboratory

Answered telephones and directed the caller to the appropriate associate

Provided callers with information such as company address, directions to the company location, company fax numbers, website, and other related information

Maintained and managed calendars for conference rooms

Received, sorted, and forwarded incoming mail

Coordinated the pick-up and delivery of express mail services (FedEx, UPS, etc.)

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