Summary

Proven track record of providing reliable and efficient service to the citizens of the State of Florida. Experience

Government Analyst Consultant

Florida Department of Health, MQA • Tallahassee, FL 02/2014 - 04/2021

As the Departments Deputy Agency Clerk my duties were as follows, Filed, Served, Scanned & Distributed ESO/ERO's, Final Orders, Administrative Complaints, Voluntary Relinquishments/Withdrawals & Petitions for Discipline & Licensure. Uploaded to the Departments online systems and to DOAH (Department of Administrative Hearings) all Final Orders & ect. that were applicable.

Handled the Appeals for Discipline & Licensure & the Death row Inmates Reported to the National Practitioner Data Banks & Nursy's Corresponded with Attorneys in- house & out. Customer Service, inbound & outbound call's. Operations Consultant I

Florida Department of Health, MQA • Tallahassee, FL 10/2005 - 02/2014

I was in the Client Services unit for the Department. Handled a record number amount of Public Records Request. Licensure Verifications for practitioners & other states. Entered return mail into the data base.

Answered multi-line phones.

Child Support Clerk

Wakulla County Clerks Office • Crawfordville, FL

06/1998 - 01/2001

I was the Child Support Clerk

Handled all incoming Child Support for Wakulla County. Disbursed Child Support & Alimony checks

Competed audits on all active Child Support/Alimony cases. Corresponded with custodial and non custodial parents. Prepared Motions and notices. cCorresponded with Attorneys on a daily basis and set hearings with the judges office.

Answered multi-line phones

Cross trained with Circuit Civil and Small Claims. Skills

Customer service, Time management, Computer literacy, Communication skills, Microsoft word, English, Documentation review, Leadership, Microsoft excel, Data Entry, Outlook, Communication skills, Auditing Cases Angel Sanders

adw611@r.postjobfree.com / 850-***-**** / Crawfordville, FL 32327