Service Representative Customer

Mindy Boadilla

**** * **** ***, ****, AZ, *****, US

********@*****.***

15+ years providing quality care to patients/customers alike. Over the years the number one lesson learned, people just want to be heard and validated.

Dynamic communicator who consistently outperforms company goals and expectations. Relationship development

Financial records and processing

Safety measures

Customer needs assessment

Operational improvement

Product ordering

Creative problem solving

Team management

Excellent communication

Time management skills

Client-focused

Quick learner

Physical Therapy - Certified Program - 2003

Pima Medical Institute - Mesa - Mesa, AZ

Therapy Technician - February, 2016 to Present

Kempton Physical Therapy & Sports Medicine - Mesa, AZ Providing patients with quality assistance with all their pre/post orthopedic surgeries. As well as acute/chronic injuries.

October, 2013 to February, 2016

Campbell Orthopedic Physical Therapy - Mesa, AZ

Front office duties included scheduling patients future visits Preparing billing codes for payment

Assisting patient exercise

Customer Service Representative Agent - August, 2014 to October, 2016 Farmers Insurance - Mesa, AZ

CSR fielding incoming calls to multiple agents

Applying payment to current insured motorists

Cold

Professional Summary

Skills

Education

Work History

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