Service Representative Customer
Resume:
Edna Green
Saint Charles, MO *****
*******@***.***
Authorized to work in the US for any employer Work Experience
Bilingual Customer Service Representative
Delta Dental Missouri - St. Louis, MO October 2013 to Present
US
Experienced Customer Service Representative fluent in English, Read, Write, and speak Spanish. Professional employee
dedicated to providing excellent service to current and new customers. Comfortable working in a fast- paced
environment with customer and providers needs with incoming calls, claim inquiries with a resolution while
maintaining HIPAA law.
Professional with extensive experience in the Dental insurance industry. Solid team player with outgoing positive demeanor and proven skills.
Skills & Specialization
Claims, Attitude, Coding, Billing, Hipaa, Team Player, Incoming Calls, Dental Insurance, Vision Insurance Customer Service,
Representative, Bilingual, spanish, native spanish
Education
Applied Science, Medical and billing coding
Sanford Brown College
June 2010 Skills
• Bilingual (10+ years)
• Customer service (10+ years) • Office experience (10+ years) • Spanish
• Translation
• HIPAA
• Medical Coding
• Interpretation
• Computer Literacy
• Medical Terminology • Microsoft Outlook
• Communication Skills
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