Customer Service Food
Resume:
Summer gazich
Huntington Beach, CA *****
***************@*****.***
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Excels in fast paced, high energy environments. A great team player and very friendly. Team
Building and Problem Solving. Reliable and Punctual. Flexible, Adaptable and pays Attention to Detail. Serve-Safe certified. Highly motivated and energetic. Work Experience
Server
Kings Fish House - Laguna Hills, CA
September 2021 to November 2022
Excellent team player every guest is "our" guest
Hospitality from the heart
Creates personalized guest experiences.
Knowledgeable prompt, and caring service to exceed guest expectations Product knowledge of fish and where their from and their unique taste Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Always guest first
Always exceeds manager expectations
Cold Prep
Ikea - Costa Mesa, CA
August 2016 to October 2020
Stocked assembled and maintained cold line with accurate temps Used critical thinking to break down problems, evaluate solutions and optimize time management Improved operations through consistent hard work and dedication.. Evaluated suppliers to maintain cost controls and improve operations. Server Trainer/ Server
Marie Calendars - Westminster, CA
February 2014 to November 2017
Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner
Instructed new staff members on food handling procedures and service techniques Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers
Supervised staff preparing and serving hundreds of meals meals per day Resolved guest issues related to food quality, service times and incorrect orders Delivered positive guest experiences to guests and conveyed exceptional service. Mimis Cafe - Fountain Valley, CA
January 2014 to May 2016
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members
Maintained high standards of customer service during high-volume work shifts and fast-paced operations Talked pleasantly with customers while taking orders and promoted positive image for business Maintained dining and food service areas to maximize safety and cleanliness Assisted management by coaching and training new employees. Served private parties up to 45 guests
Maintained energy and enthusiasm in fast-paced environment\ Server to Manager
Dennys Restaurant - Upland, CA
November 2007 to July 2013
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
Efficiently resolved problems or concerns to satisfaction of involved parties Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards Juggled multiple projects and tasks to ensure high quality and timely delivery Server of the year three years in a row, then management. Education
3 years college in Health Science
Chaffey College - Rancho Cucamonga, CA
September 2006 to July 2009
Skills
• Professional Active Listening
Reliable Food and Beverage Pairings
Dependable and Responsible Cares about job
Teamwork and Collaboration
Assessments
Food service: Customer situations — Proficient
April 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
February 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food safety — Proficient
April 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Attention to detail — Proficient
April 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient April 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Bartending — Proficient
April 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Cooking skills: Basic food preparation — Proficient April 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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