Entry Clerk Data
Resume:
Summary
Experience
Walmart Sumter, SC
Team Leader
Sumter County Department of Social
Service Sumter, SC
Case Management Specialist
@ resume-now.com (hy
philo723¢ryahoo.com 803-***-**** Sumter, SC 29150
@ I managed approximately 35 associates. worked the front end of the store
and was
sponsible for the daily activities. These included the financial
aspects for the entire store. I saw to each register throughout the store was
loaded with cash and maintained a certain amount of cash all through the
work day. I was responsible for the bank deposits each day and sending to
the bank and receiving money Three times a week brought in by Loomis. I
was responsible for the cashiers, the customer hosts at the doors, the
customer service associates, the money center associates and the cart
associates in the parking lot. I worked closely with customers, handling
any complaints or assisting them as they shop. As a team leader, I wore
many hats on a daily basis
© Kept work areas clean, neat and free of safety hazards to maximize
efficiency
# Delegated daily tasks to team members to optimize group productivity
© Promoted to leadership position in recognition of strong work ethic and
provided exceptional customer service
@ Motivated and empowered team members to build customer satisfaction
and loyalty to support retention and growth
@ Fostered positive employee relationships through communication, training
and development coaching,
# Mentored newly hired employees on machine operations and implemented
training on safety procedures to prevent injuries
© Conducted inspections of equipment before, during and after shifts to
prevent project delays and resolve issues.
@ Allocated resources and organized processes within assigned area of
sponsibility to drive efficiency and productivity
¢ Created and distributed monthly, quarterly and annual reports to
management regarding performance
© Reviewed completed work to verify consistency, quality and conformance
© Utilized coaching and leadership principles to enhance intemal and
external team dynamics.
# Recommended and executed improvements for production and product
quality
@ Assigned projects and distributed tasks to team members as per area of
expertise
@ Conferred with other supervisors to coordinate operations and activities
within or between departments.
@ Maintained high standards of customer service during high-volume work
shifts and fast-paced operations.
® Monitored team progress and enforced dead
© Reviewed staff work and gave comprehensive and constructive feedback.
© Counted inventory, resolved discrepancies and completed paperwork to
keep system accurate and current
© Rotated through series of different stations based on team needs.
I worked in the Family Independence and Snap department. I assisted
individuals or families in determining eligibility and redetermination for
benefits.
© Facilitated ongoing case management services to support successful
outcomes and meet stabilization goals.
© Participated in case conferences with multi-disciplinary team to discuss
client care planning and progression.
Cooperated with local service providers, outreach workers, case managers
and collaborative agencies to facilitate services for members
Constructed case notes and comprehensive reports for data entry into
[Software] portal
© Protected patient data in alignment with HIPAA privacy protocols
© Advocated for members and families to coordinate care and navigate
resources within [Type] system
© Identified strengths and opportunities for staff improvement based on
audit results
© Developed appropriate care plans for at-risk individuals and high-risk
families.
* Coordinated support services and optimized communication bey,
healthcare workers and patients.
© Obtained authorizations for treatments and services to present
lower-cost but equally effective plans.
© Provided case management services including intake, assessme
intervention, advocacy, referral and monitoring, of families.
© Formed expanded support network with members of cients’ immedia
community to foster social life.
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