Tivoli/IBM workload scheduler
Resume:
Name: VAMSI KRISHNA THOTA
Contact Number: +1-469-***-****
Email ID: **************@*****.***
Location: 474 Newport Dr Naperville IL 60565
Summary:
•Over 4.7 years of experience in Tivoli workload scheduler, IWS, HWA Job scheduling and automation
•Hands on professional experience on design managing a more complex content-driven interactive projects.
•Maintained positive working relationship with fellow staff and management.
•Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
•Collected, analyzed, and reported on data for use in operational planning.
•Experience working and using a design system for defining components that can be reused in different combinations.
•Solid knowledge about AIX, UNIX, WINDOWS Admin
•Lead presentations to the internal team and stakeholders on the latest design work and achievements, both in-person and via conference call.
Technical Skills:
IBM workload scheduler
Maintain, Install, upgrade
Windows
Windows7& 10, Vista, and XP
UNIX
AIX 5.2,5.3 and 6.1.
Tracking tools
Jira, Slack, Atlassian, Azure
SAP
SM37, Jobs creation & schedule
Certifications: Azure Administrator associate-Microsoft certified AZ-103
HCL Workload automation- HWA 9.5 Gold Certification
Education:
Bachelor of Technology –Electrical and Electronics Engineering 2014-2018
Professional Experience:
MassMutual GCC India SEP2021-Mar2023
Associate Technology operations
Workload automation team performed upgrades, installation. Collaborations with a combined team and Engineering professionals who are architecting the next generation of our Infrastructure operations.
Responsibilities:
Designs high quality and engaged experiences for customers and associates.
Executes multiple design projects within a single product or product group.
Supported for PROD and DEV cutover from TWS environment
Enabling the job alerts for ticketing tools like Remedy and Service now
Delivered user network account setup and configuration to new personnel and verified appropriate permissions with security team.
Developed and documented organizational technical standards, tracked compliance, and drove policy updates and modifications.
Working on TWS security updating user access Stanzas
Restarting TWS prod and non-prod master’s on weekly basis
TWS version upgrade on FTA servers OS windows, Unix, Linux to latest version
TWS installation on Unix and Linux servers both on prime and cloud
Moving on-prime masters to cloud Azure and Aws
Migrated the jobs and schedules from CA7 to Mainframe Zos
Worked TWS auditing within the organization.
Analyzed and resolved operational problems with technical systems and monitored overall customer satisfaction rates.
Designed, developed, and delivered classroom-based, virtual, and onsite technology training.
Drove continuous improvements with focus on quality, stability, usability, and customer satisfaction.
Wrote tests and code that met architectural specifications.
Maintained positive working relationship with fellow staff and management.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Collected, analyzed, and reported on data for use in operational planning.
Environment: Jira, Microsoft Excel, Microsoft PowerPoint, Microsoft word, Unix, Windows, cloud.
HCL Technologies 07/2018 - 09/2021
Analyst
Project Description: Worked for Unilever project as TWS engineer for job scheduling, upgrades installations on all OS Unix, windows, Linux both cloud and on-premises.
Responsibilities:
Gathering and evaluating user requirements in collaboration with product manager
Performed TWS installation on Unix & Windows Stand Alone in Tivoli
Troubleshooting all TWS job failure, file system issue and administration level issues with help of tickets
Password reset activity taken care for TWS user and individual user account
Handling ITM calls from TWS application side
Planning for outages on Production machines by coordinating directly with the market and alternatively schedule jobs to execute in advance or postpone job execution as requested by the market
Handling clients and to keep market updated about Batch job processing Develop production schedules to meet customer requirements and operational guidelines
Prepared the plan for Production, DR activities and cutovers
Creating SAP r3 jobs from SAP SM37 console and scheduling them from TWS
Adding variants, steps, changing priorities for SAP jobs
Creating process chain jobs and scheduling them
Performing complex scheduling by implementing TWS scripting knowledge
Migrating schedules and jobs between FTA’s and across different master
Extracting schedule definitions and jobs definitions from composer
Troubleshooting Environment setting issues Connectivity check between MDM and Agents via Telnet
Connectivity check between TWS and SAP by running SAP Test connection job
Managing TWS Security file (TWS Access control) and Backing Up
Managing TWS File System full issues and Symphony file corruption issues
Creating TWS Admin jobs in MDM for maintaining File System like deleting old logs, traces, shed log files, event logs
Planning and Upgrade of FTA’s from TWS 8.4 to 8.6 in PROD and Dev Environments SOP knowledge on installing/configuring TWS v.9.3 Master, Backup Master and TDWC
Providing 24 7 on call Support for TWS Admin and scheduling issues.
Utilized formulas to extract data from queries into Excel spreadsheets.
Conducted detailed analysis on key trends and findings to summarize findings for leadership.
Maintained user confidence and protected operations by keeping information confidential.
Installed system updates to reduce security issues and address vulnerabilities.
Participated in regular meetings with management to assess and address issues and identify and implement improvements.
Performed quality assurance to assess data and validate results.
Environment: Citrix, SharePoint, Microsoft Excel, Microsoft PowerPoint, Microsoft word, Azure, AWS, Unix, Linux
Contact this candidate