Kathy Patages

**** ******* **** ***. ****** FL **765 • 407-***-****

adw5ww@r.postjobfree.com

Objective

Obtain a customer service position where I can work alongside people and team members dedicated to delivering competent, compassionate care to the general public.

Professional Experience

Cardiology Consultants - Orlando, Florida

Medical Receptionist 11/2016 - Present

Take inbound calls from patients and doctor's offices to schedule patient tests

Place out bound calls to patients to schedule appointments from faxed prescriptions

Discuss patient preparation for test and procedures

Register patients and enter demographic and insurance information into computer system

Maintain HIPPA privacy information

Take messages for and transfer calls to appropriate departments

Prepared charts and documents in preparation for patient appointments

Checked patients in/out, collected all personal, medical and insurance information necessary

Posted charges, payments and adjustments

Scheduled, reschedule, and verify patient appointments

Receives, sorts and routes mail/faxes to appropriate personnel

Oakmont Village - Orlando, Florida 11/2012 – 10/2016

Delivered Point of Care for Patient in Hospice for a Private Family

Answered phone calls, managing Hospice workers with daily schedules

Assisted clients with dressing, grooming, and personal hygiene

Provided nutritional support by preparing meals following dietary guidelines

Performed errands to purchase food and beverage items, as well as cleaning supplies

Carefully monitored medication schedules, as specified by doctors and nurses

Prepared nutritious breakfast, lunch, and dinner meals, as well as snacks

Accompanied patient to doctor's office visits, as well as trips outside of the facility

Performed light housekeeping to maintain a safe and sanitary living environment

Health Central Hospital – Ocoee, Florida 10/2011 – 10/2012

Cardiac Sonography Student

Demonstrated proficiency within the clinical setting by scanning over 100 diagnostic quality examinations independently and by participating at varying levels of independence in many other Ultrasound examinations:

Preparing patients for examinations

Performing sonographic surveys and identifying pathology

Assisting with TEE in cardiac cath lab

Assisting with stress test

Assisting ultrasound guided procedures which include biopsy

Performed portable exams delivering ultrasound to hospital rooms demonstrating professionalism by delivering compassionate patient care, maintaining patient confidentiality in keeping with HIPPA policies.

E.C. Imaging – Sanford, Florida 10/2011 – 10/2012

Cardiac Sonography Student / Extern

Demonstrated proficiency within the clinical setting by scanning over 100 diagnostic quality examinations independently and by participating at varying levels of independence in many other ultrasound examinations by:

Prepared patients for examinations

Performed sonographic surveys and identified pathology

Independently performed cardiac ultrasound exams

Independently performed carotid ultrasound exams

Independently performed limited venous and arterial exam, which included upper and lower body protocols

Independently performed abdominal ultrasound exams

Independently performed renal ultrasound exams

Certifications:

ARDMS Registry

RDCS (AE) / RVT

ARDMS # 175436

American Heart Association CPR Certification

Software:

Intergy Greenway Health

Vitera Intergy HER Medical Records

Word, Excel, Powerpoint, Quick Books

Adobe Photoshop

Languages (limited):

Spanish, French, Greek

Education:

American Institute / Bachelor of Science in Diagnostic Medical Sonography 2012

GPA 4.0

Celebration, Florida

Florida State University / Bachelor of Visual Arts, Interior Design 1981

Tallahassee, Florida

References:

Margie Ferebee 407-***-**** Mentor and registered Echo / Vascular Tech

Faraha Rahim (407) 572 – 1428 Registered Echo / Vascular Tech

Susan Mishriki (407) 748 – 4630 Office manager at Cardiology Consultants

Doctor’s References furnished upon request

Contact this candidate