Desk Receptionist Medical
Resume:
Kathy Patages
**** ******* **** ***. ****** FL **765 • 407-***-****
*********@***.**.***
Objective
Obtain a customer service position where I can work alongside people and team members dedicated to delivering competent, compassionate care to the general public.
Professional Experience
Cardiology Consultants - Orlando, Florida
Medical Receptionist 11/2016 - Present
Take inbound calls from patients and doctor's offices to schedule patient tests
Place out bound calls to patients to schedule appointments from faxed prescriptions
Discuss patient preparation for test and procedures
Register patients and enter demographic and insurance information into computer system
Maintain HIPPA privacy information
Take messages for and transfer calls to appropriate departments
Prepared charts and documents in preparation for patient appointments
Checked patients in/out, collected all personal, medical and insurance information necessary
Posted charges, payments and adjustments
Scheduled, reschedule, and verify patient appointments
Receives, sorts and routes mail/faxes to appropriate personnel
Oakmont Village - Orlando, Florida 11/2012 – 10/2016
Delivered Point of Care for Patient in Hospice for a Private Family
Answered phone calls, managing Hospice workers with daily schedules
Assisted clients with dressing, grooming, and personal hygiene
Provided nutritional support by preparing meals following dietary guidelines
Performed errands to purchase food and beverage items, as well as cleaning supplies
Carefully monitored medication schedules, as specified by doctors and nurses
Prepared nutritious breakfast, lunch, and dinner meals, as well as snacks
Accompanied patient to doctor's office visits, as well as trips outside of the facility
Performed light housekeeping to maintain a safe and sanitary living environment
Health Central Hospital – Ocoee, Florida 10/2011 – 10/2012
Cardiac Sonography Student
Demonstrated proficiency within the clinical setting by scanning over 100 diagnostic quality examinations independently and by participating at varying levels of independence in many other Ultrasound examinations:
Preparing patients for examinations
Performing sonographic surveys and identifying pathology
Assisting with TEE in cardiac cath lab
Assisting with stress test
Assisting ultrasound guided procedures which include biopsy
Performed portable exams delivering ultrasound to hospital rooms demonstrating professionalism by delivering compassionate patient care, maintaining patient confidentiality in keeping with HIPPA policies.
E.C. Imaging – Sanford, Florida 10/2011 – 10/2012
Cardiac Sonography Student / Extern
Demonstrated proficiency within the clinical setting by scanning over 100 diagnostic quality examinations independently and by participating at varying levels of independence in many other ultrasound examinations by:
Prepared patients for examinations
Performed sonographic surveys and identified pathology
Independently performed cardiac ultrasound exams
Independently performed carotid ultrasound exams
Independently performed limited venous and arterial exam, which included upper and lower body protocols
Independently performed abdominal ultrasound exams
Independently performed renal ultrasound exams
Certifications:
ARDMS Registry
RDCS (AE) / RVT
ARDMS # 175436
American Heart Association CPR Certification
Software:
Intergy Greenway Health
Vitera Intergy HER Medical Records
Word, Excel, Powerpoint, Quick Books
Adobe Photoshop
Languages (limited):
Spanish, French, Greek
Education:
American Institute / Bachelor of Science in Diagnostic Medical Sonography 2012
GPA 4.0
Celebration, Florida
Florida State University / Bachelor of Visual Arts, Interior Design 1981
Tallahassee, Florida
References:
Margie Ferebee 407-***-**** Mentor and registered Echo / Vascular Tech
Faraha Rahim (407) 572 – 1428 Registered Echo / Vascular Tech
Susan Mishriki (407) 748 – 4630 Office manager at Cardiology Consultants
Doctor’s References furnished upon request
Contact this candidate