Service Representative remote
Resume:
Mary Jones
Customer Service/Concierge/ in home care provider
Bay Point, CA 94565
*************@*****.***
• Reliable enthusiastic personable hard-working motivated concierge with exceptional qualifications in hospitality, customer service and management . With experience in reception.
• Dedicated to excellence. I am known for punctuality I’m pursuing employment options where good customer service and positive attitude will make a difference. Willing to relocate to: Oakland, CA - San Francisco, CA - Authorized to work in the US for any employer
Work Experience
In Home Care Provider
QUALCARE - Concord, CA
September 2022 to Present
Help clients with everyday needs.
Cooking
Cleaning
Personal care
Companionship
Customer Service Representative
Cubic Corporation - Concord, CA
October 2021 to February 2023
• Answering telephones and assisted Patrons with Changes, Problems with Clipper Chard. Concierge
Related properties - San Francisco, CA
December 2018 to April 2020
•Greeted and worked closely with tenants
Provided excellent service, manage incoming and out going mail/phone calls 702-***-****
Concierge
Jasper - San Francisco, CA
October 2016 to December 2018
• Answer phones to respond to customers inquiries and transfer calls to appropriate staff members Welcomes tenants to front desk and engaged and friendly conversation while conducting check in process.
Arranged/scheduled for guest to enjoy the luxury high rise features. Wendy's manager
Wendy's - Sacramento, CA
July 2015 to August 2016
• Assisted upper management with daily operations to meet standards of service juggle multiple projects and tasks in timely manner demonstrated leadership by making improvement to work process and helping to train others
Education
GED
Inland Empire Job Corps
June 1988 to June 1988
Skills
• . Training (3 years)
• . Computer skills.
• . Hospitality
• . Decision making. (7 years)
• . Reservations
• Front desk (5 years)
• Office Management
• Management (3 years)
• Human Resources
• Hospice care
• Laundry
• Caregiving
• Senior care
• Cleaning
• Food preparation
• Meal preparation
• Home care (7 years)
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