General Business
Attention to Detail
Communication
Prioritization
Document Management
Project Planning
Accountability
Multi-tasking
Improving Efficiency
Organizational Discipline
Microsoft Applications
Resource Management
Problem-Solving
S K I L L S
Senior ODMS Coordinator
The Dow Chemical Co., Deer Park, TX/ 05/2020 – Present SME for the overall management system. Supports all element owners in the department. Drive the Plan Do Check Act cycle of continuous improvement. Lead the organizations self-assessment process. Coordinate and facilitate Management System Reviews (MSR). Coordinates the ongoing support of the ODMS across the organization. Measures and tracks management systems performance (i.e., reduction of overdue procedures, EAT actions, Temporary MOCs). Participate in appropriate ODMS networks to improve management systems. Participates in ODMS audits within the organization.
• Member of the HRB People Team
• Member of the United Way Steering Team
• Received various recognitions for hard work and dedication to support of The Dow Chemical Company.
Office Professional/Document Management System Administrator The Dow Chemical Co., Deer Park, TX / 11/2017 – 05/2020 Assist department staff and operators with needs for meetings, supplies, lunches, and PPE. SME of the Document Management System ensuring successful maintenance of both hardcopy and electronic DMS. Assist with ODMS elements. Ensure documentation is organized, accessible and reviewed for accuracy. Schedule meetings and maintain calendar for leader. Schedule and book travel plans. Monitor, track, and report expenses and approve for leader. Follow up for discrepancies as needed. On/offboard team members.
• Member of the Admin Leadership Team
Document Management System Administrator
Kelly Services, Deer Park, TX / 2013 - 2017
Manager of the Document Management System ensuring successful implementation and maintenance of both hardcopy and electronic DMS. Subject matter expert for ODMS elements. Ensure documentation is organized, accessible and reviewed for accuracy.
• Received various recognitions for hard work and dedication to support of The Dow Chemical Company.
Clerical/Attendance Clerk
Highlands Junior School, Highlands, TX / 2005 – 2011 Accountable for maintaining accurate attendance records and works to create a pleasant, helpful atmosphere for the staff, students, parents, and visitors. Lamar University, Beaumont, TX
Bachelor of Applied Arts & Science
2018
Ross S. Sterling High School,
Baytown, TX
Graduated in 1997
E D U C A T I O N
Multi-taking Senior ODMS Coordinator/Administrative Specialist with proven communication, organization, email, and document management skills. 20 plus years of experience in an administrative facet in a professional environment. Strong problem- solving skills and initiative evident in the implementation of efficient data management system. Excellent record of efficiency in establishing, organizing, and managing office procedures. A self-directed worker who enjoys a fast-paced work environment. P R O F E S S I O N A L P R O F I L E
CRYSTAL D. SMITH
***********@*******.***
Baytown, TX
E X P E R I E N C E