Office manager/ administrator/ business development/ customer support
Resume:
RESNA GEORGE
I have very strong and proven career history in Office Admin Cum Office
Manager having 4 of years’ experience and Business development cum Customer support 4 years’ experience with valid UAE Driving License. Smart, career oriented, effective in written and oral communication
(English/ Hindi/ Malayalam), articulate and can handle responsibilities with less supervision. Tactful and courteous with good telephone manners and interpersonal skills, good listening, and problem-solving skills. **************@*****.***
EDUCATION
Diploma in computer
engineering.
Certificate in Office
manager professional
PROFESSIONAL EXPERIENCE
OFFICE ADMIN CUM
MANAGER
AFRI TECH DMCC,
OCT,22 TO JUNE 23
Maintaining files and records with effective filing systems.
Monitor office supplies inventory and place orders.
Perform basic bookkeeping activities and update the accounting system.
Staff leave management.
Duties distribution.
Petty cash handling.
Staff documents, office documents handling.
Arranging the meetings and travel plans
Managing pantry and office stationaries.
Greet and assist visitors when they arrive at the office.
Support other teams with various administrative
tasks (redirecting calls, disseminating
correspondence, scheduling meetings etc.)
Paying the bills and managing utility bills.
Staff visa, insurance, transportation arrangements.
Arrange the meetings.
Handling events accordingly
Deal with customer complaints or issues.
Assist in vendor relationship management.
Payroll of the staff.
Staff settlements.
Training courses arrangements.
Arranging the new duties
Managing Expense files with the bills
Claiming the amounts.
Preparing the draft the quotation and invoices.
Managing the HR documents.
Renewal of the contracts and agreements.
Handling the hardware and software.
O F F I C E A D M I N C U M M A N A G E R
Dubai, U.A.E.
PROFILE
S TRENGTHS
• Hard working and loyal
• Multi-tasking
• Strong organization skills
• Basic accounting and
bookkeeping skills
• Excellent negotiating skills
• Eager to learn and adaptive
to new circumstances.
• Excellent Customer
• Relationships Management
• Multitasking
• Optimistic
• Problem Solving
• Cost Managing.
P a g e 2 2
PERSONAL DETAILS
• Date of Birth: 25th Aug 1992
• Nationality: Indian
• Marital Status: Married
Visa Status: Husband Sponsor Visa
JUPITOR PACKING &
CARGO SERVICE
2020 to 2022
Office administration and managing the day-to-day operations of the office.
Carrying out clerical duties such as answering phone calls, responding to emails, and preparing
documents, including office correspondence, memos, resumes, and presentations.
Creating a good first impression for office visitors using professionalism and interpersonal skills.
Supervising administrative staff and dividing
responsibilities to ensure performance.
Manage agendas/travel arrangements/appointments
etc.
Generate various management reports in relation to sales, general accounts and maintain the MIS reports.
Filing of documents, preparation of quotation, and invoices.
Purchasing office supplies, equipment, and furniture.
Performing bookkeeping tasks such as invoicing,
monitoring accounts receivable, and budget tracking. OFFICE ADMIN
CUM MANAGER
• Office Administration
• Customer Service
• Business Development
• Sales and Inventory
Management
• Generation of MIS
• Planning & Organization
• MS Office, E- mails, Outlook
• Excel, Power point
SKILLS
BUSINESS DEVELOPMENT
EXECUTIVE
Attracting new clients by innovating and overseeing the sales process for the business.
Working with senior team members to identify and manage company risks that might prevent growth.
Identifying and researching opportunities that come up in new and existing markets.
Preparing and delivering pitches and presentations to potential new clients.
Combining efforts and fostering a collaborative
environment within the business.
Communicating with clients to understand their
needs and offer solutions to their problems.
VISION GROUP,
DOHA QATAR
2016 to 2017
OFFICE ADMIN CUM
/PERSONAL ASSISTANT
Mechanic
AARVEE ASSOCIATES
BANGALORE, INDIA
2014 to 2016
Acting as a first point of contact: dealing with correspondence and phone calls.
Managing diaries and organizing meetings and
appointments.
Booking and arranging travel, transport and
accommodation.
Organizing events and conferences.
Typing, compiling and preparing reports, presentations and correspondence.
Managing databases and filing systems.
LANGUAGES
• English
• Hindi
• Malayalam
• Tamil
CUSTOMER SUPPORT/
CALL CENTER EXECITIVE
COGENT (VIDEOCON)
BANGALORE, INDIA
2014 to 2016 (part time )
• Answering questions about a company's products or services.
• Processing orders and transactions.
• Resolving issues and troubleshooting technical
problems.
• Delivering information about a company's offerings.
• Providing proactive customer outreach.
• Handling customer complaints.
• Collecting and analyzing customer feedback.
• Update the customer issue in the software.
Contact this candidate