MILTON DONNELL PERCELL
*** ******** **********, ***** ******** 27320
H : ( 336 ) 342 - 5540 / Mobile : ( 336 ) 613 - 2441
***************@*****.***
OPERATIONS MANAGER / Trainer
Operations Manager with proven expertise overseeing receiving, warehousing, training and distribution operations. Emphasis on safety, implementing operational policies and procedures and security operations. Ensuring effective and safe use of warehouse equipment. Operations Manager that earns the trust of his associates and manages wisely and provides regular training. Ability to communicate with all channel operations to provide on time deliveries to customers. COMPETENCIES:
•Safety
•Training new hires
•Ensures all inventory is on hand and handled properly
•Excellent inventory control using daily cycle count program
•Order Fulfillment / Follow SAP and ERP processes throughout reconciliation process and month end closing
•Manage flow of finished products
•Staffing / Recruiting / Onboarding / Interviewing
•Training staff in WMS applications
•Continuous Improvement
•Maximize total floor space
•Support employees in the development and career pathing of their working careers
•Provide accurate reporting and utilize data spreadsheets
•Ensures all warehouse employees are fully certified to operate all warehouse equipment they are assigned to operate
PROFESSIONAL EXPERIENCE
LT Apparel Group – 10/31/2022 – 5/4/2023
Production Shift Manager
Managed the pick / pack department
Managed the VAS ( Value added service ) department
Monitored and managed the put away equipment driver’s
Managed the terret truck’s, pallet jack’s and walkie riders during the pulling process for shipments
Monitored the picks per hour and addressed low performers
Managed the replenishments of products in locations
Managed equipment driver’s locating products in rack locations
Managed all product packing processes and labeling
Ontex America, Reidsville, North Carolina 2021 – 2022
Production Shift Manager
Responsible for the management of vertical production lines including raw material availability, production goals, product quality, safety, management of department associates and SAP intergration. Responsible for meeting and managing safety, quality, and performance goals. Coordinates with production manager as to what is scheduled to run and place employees in appropriate place to run said jobs. Communication of company /customer regulatory requirements affecting each individual product or process and know regulatory aspects of FDA, EPA, OSHA and GMP. Communication of production results via SAP interface and Microsoft office spreadsheets. Daily supervision of associates, including time management, work responsibilities, training, safety concerns, production results, and disciplinary actions. Daily interface with all branches of the company including direct and indirect executive management.
Delmonte Fresh Produce, Greensboro, North Carolina 2017 – 2019
Production Supervisor
•Monitored and improved raw product yields
•Monitored scale giveaway and made adjustments when needed
•Oversee the completion and shipment of orders to customers
•Supervised 200 hourly associates, 4 hourly leads and a foreman
•Address all raw product, packaging and labeling issues
•Oversee cooler rotation
•Maintained our FIFO system with the raw material and the packaging
•Worked constructively with the staffing agency
•Minimized as much barrowed labor as possible
•Ensure the material handlers were supplying the production lines as needed on time
•Handled shift shut down nightly
•Train associate using SAP and ERP
•Facilitated the daily and weekly production meeting with the Plant Manager, Production Manager, foreman and leads. Staffing management also attended these meetings
•Trained all warehouse equipment operator’s.
•Made rejection decisions when product arrived and was not up to the quality we expected
•Report all needed repairs to the maintenance department in a timely manner
MONOGRAM FOODS SOLUTIONS, Martinsville, Virginia - 2015 – 2017
Production Supervisor
•Enforced company safety policies and practices, HACCP procedures, GMP’S / SOP’S
•Responsible for inventory of all materials needed in departments and finished goods
•Track schedule attainment, efficiency rates and other production metrics
•Utilized data to plot strategies for continuous improvement
•Address personal issues in a prompt and diplomatic manner
•Maintained proper documentation for personnel issues
•Coach team members when needed and administered aggressive discipline
•Interviewed potential new hires, completed onboarding and trained new hires
•Completed periodic evaluations on each hourly associate and the team leads
GOODYEAR TIRE AND RUBBER COMPANY, Danville, Virginia -2010 – 2015
Area Manager - ( Final Finish/ Ex - ray / Kosai / Clockner / Shipping And Receiving, Buff And Record / Balance And Patch, / Trimming And Tire Cooking Presses
•Maintained the flow of the plants production ensuring quality products were be delivered to the customers
•Exceeded business unit goals and objectives of operation including safety, conversion costs, waste, quality and absolute stock attainment.
•Coached hourly associates in a unionized facility and held them accountable to reach department objectives
•Reduce damaged scrap lessening material / labor losses because of product shipment stops
•Collaborated with business unit Manager to discuss productivity and safety issues
•Implemented the safety huddle to be conducted before every shift plant wide
EDUCATION
B.A. Degree - Secondary Education – Shaw University
Certificate - Advanced Excel Spreadsheets – Rockingham Community College
Certificate In Using Affective Time Management – N.C. A & T State University
Certified Forklift Trainer
Certified walkie Rider Trainer
Certified Cherry Picker Trainer
Certified Clamp Truck Trainer