Verification Specialist Assistant Office

980-***-**** ******************@*****.***

KIMBERLY WASHINGTON

An expert recruiter/talent acquisition specialist and talented administrative professional who has exceeded billing goals through successful candidate placement. Oversee aspects of daily operations that include but are not limited to onboarding, payroll processing, and maintaining employee and client relations.

Talented management professional with operations experience

Client relations maintenance

Knowledge of E-Verify process, employment policies, and onboarding procedures

Strategic recruiting solutions

Effectively meets deadlines

Ability to learn software

Excellent written & oral communication

EXPERIENCE & EXPERTISE

Recruiter 08/2022–02/2023 Proman Staffing Charlotte, NC

Responsible for onboarding of new employees

Call potential and existing clients to assess staffing needs

Administered drug tests

Attend career fairs

Discussed delinquent bills and collected funds

Maintain confidentiality of employee files and sensitive information.

Complete initial Workers Comp 1st Report of Injury COVID-19 Tracer 11/2021–02/2022 Mecklenburg County -Temporary (Remote)

Conduct high volume phone interviews with those who have been exposed to COVID-19

Accurately enter the details of the phone call into Mecklenburg County Health Dept. database

Offer community resources

Maintain confidentiality

Staffing Branch Manager 05/2019–10/2021 Solutions Staffing Charlotte, NC

Responsible for onboarding of new employees

Call potential and existing clients to assess staffing needs

Complete daily spreadsheets that display branch stats

Attend daily phone conferences to discuss branch statistics

Ensure that employees adhere to company standards and procedures

Maintain confidentiality of employee files and sensitive information.

Complete initial Workers Comp 1st Report of Injury

Weekly payroll reporting

Verification Specialist (temporary) 10/ 2018–02/2019 Lash Group Fort Mill, SC

Verified patient insurance benefit information

Triaged cases with missing information to appropriate program associates

Verified patient specific benefits and documents for various payer plans including patient coverage, cost share and access/provider options

Identified any coverage restrictions and details on how to expedite patient access

Documented and initiated prior authorization process and claim appeals

Reported any reimbursement trends or delays to management. Case Manager 7/2017–8/2018 WorldWide HealthStaff Solutions, Ltd Charlotte, NC

Assist International Nurses through the immigration process

Create and maintain spreadsheets to document the entire immigration process

Assist nurses with arrival to the United States from the Philippines; this included but not limited to finding homes for the nurses and their families, making flight arrangements, aiding nurses with obtaining current vaccinations for their children, finding adequate schools and affordable childcare facilities for their children

Managed a caseload of over 100 nurses

Communicate with attorneys regarding each case

Comply with USCIS and NVC regulations

Assist with the completion of DS-260’s and other documents

Maintained a detailed filed each nurse

Assistant Office Manager 02/2006 -12/2011 Metro Staffing, Inc. Charlotte, NC

Performed the entire onboarding process

Facilitated client orientations for newly hired employees

Provided employee counseling and initiated terminations as deemed necessary

Visited client sites to gain knowledge of tasks to be performed by our employees

Processed weekly payroll

Conducted interviews

Initiated employee surveys, customer satisfaction surveys, and disciplinary actions as needed

Olympic High School Charlotte, NC

Received Diploma

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