Customer Service Remote Work
Resume:
**********************@*****.***
**** ******* ******, *********, ** 33024
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Consultative selling
Account management
Salesforce proficiency
Multilingual communication
High School Diploma
La Salles Collage
Valencia, Venezuela
Bachelor's Degree in Business Administration
Miami Dade College
Miami, Usa
Commercial Market Representative
Cambria – USA, Miami, FL
Managed the South Florida territory for Cambria's solid surfaces, from South of Orlando to Miami and the Florida Keys.
Utilized Salesforce for tracking, reporting, and managing existing accounts, while opening new ones.
Coordinated product presentations for architects, interior designers, developers, and distributors for commercial and residential projects. Identified new clients in specific markets with high sales potential in southern Florida, leveraging technology to optimize outreach and engagement. Adapted to remote work requirements, ensuring seamless communication and collaboration with clients and team members.
November 2020 - Present
Remote-ready, multilingual sales professional with a proven track record in defining business strategies, achieving sales objectives, and developing long-term relationships with clients. Adept at presentations, negotiations, and consultative selling. Proficient in Salesforce and adaptable to new technologies to optimize sales processes and efficiency.
L A N G U A G E S
English
German
Spanish
F R A N C O B L A N C O
S A L E S E X P E R T
Design Consultant
Kohler Signature Store – USA, Miami, FL
Handled inside and outside sales in bath, plumbing, and tile. Managed accounts and introduced new products to architects and designers in Miami-Dade County using Salesforce and other sales tools. Adapted to new technologies and sales platforms to enhance customer experience and drive sales growth.
Collaborated effectively in remote work settings, maintaining strong relationships with clients and colleagues.
Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Developed and maintained a deep understanding of product offerings to effectively upsell and cross-sell.
March 2020 - November 2020
**********************@*****.***
6717 Raleigh Street, Hollywood, FL 33024
C O N T A C T
F R A N C O B L A N C O
S A L E S E X P E R T
W O R K E X P E R I E N C E
E X P E R T I S E
Proficient in Spanish, Portuguese,
and German, with basic Italian skills,
enabling effective communication
and collaboration with a diverse
range of clients and colleagues.
Proven ability to identify target
markets, generate leads, and create
tailored sales strategies that drive
revenue growth and customer
satisfaction.
Demonstrated success in
establishing and maintaining long-
term relationships with clients,
fostering trust and loyalty through
exceptional customer service and
personalized solutions.
Skilled in remote work settings,
ensuring seamless communication
and collaboration with clients and
team members, while maintaining
productivity and focus on achieving
sales objectives.
Proficient in Salesforce and
experienced in adapting to new
technologies, tools, and platforms to
optimize sales processes, increase
efficiency, and enhance overall
performance.
Senior Architectural Sales
Porcelanosa – USA, Miami, FL
Conducted outside sales in the Projects Department for solid surfaces, tile, kitchen, bath, hardwood, and ventilated facade systems. Managed existing accounts, opened new ones, and increased sales by 50% to 80% using Salesforce and other sales tools.
Coordinated product presentations for architects, interior designers, developers, and dealers for commercial and residential projects. Opened accounts for dealers and distributors, resulting in an 80% increase in sales YTD.
Identified new clients in specific markets with high sales potential in Miami- Dade County and utilized technology to streamline sales processes and boost efficiency.
Demonstrated ability to work remotely, maintaining productivity and strong client relationships.
November 2011 - February 2020
Project Manager
Blanco Flooring – USA, Miami, FL
Handled inside and outside sales with interior designers, architects, and export sales.
Conducted project site visits to ensure quality of work and excellent project completion.
Developed and maintained strong relationships with vendors, negotiating favorable pricing and delivery terms.
Monitored industry trends and competitor activities to identify new sales opportunities and maintain a competitive edge.
Collaborated with remote teams and clients, ensuring seamless communication and project execution.
April 2004 - November 2011
Outside Sales
Marble of the World – USA, Ft. Lauderdale, FL
Managed company sales, increased revenue, and handled key accounts in the territories of Miami-Dade, Broward, Palm Beach, Naples, and Tampa. Organized and participated in trade shows and industry events, expanding brand visibility and generating leads.
Conducted market research to identify new sales opportunities and develop targeted sales strategies.
Opened new dealer and distributor accounts, resulting in an increase in sales. November 1998 - April 2004
S A L E S E X P E R T
I am writing to express my genuine interest in contributing to the success of your organization, leveraging my extensive experience in sales and relationship building. My background has equipped me with the skills and expertise necessary to thrive in various industries while maintaining a humble and professional approach to collaboration.
Throughout my career, I have prioritized understanding and empathizing with clients and colleagues, fostering strong connections built on trust, respect, and open communication. This focus has enabled me to build lasting relationships and consistently exceed sales objectives, all while maintaining a sense of humility and gratitude for the opportunities I've been given. In any position, I strive to actively listen and adapt to the needs of clients and the organization. My diverse language skills and multicultural understanding enable me to effectively collaborate with a wide range of individuals, ensuring a positive and inclusive environment for all. I am confident that these qualities, combined with my experience in sales strategy development, technological adaptability, and remote work capabilities, make me a strong candidate for various positions within your company. While my achievements speak to my capabilities, I believe that my dedication to continuous learning and growth will enable me to further excel and support your organization's goals. I am eager to join a team where I can contribute my skills, learn from others, and work together to drive success. Thank you for considering my application. I look forward to the opportunity to discuss how my background aligns with your organization's needs and how I can be a valuable asset to your team. T O W H O M I T M A Y C O N C E R N,
S I N C E R E L Y,
F R A N C O M I G U E L B L A N C O
Franco miguel blanco
F R A N C O B L A N C O
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