** ******** **** ● Providence, RI ***** ● 401-***-**** ● *******.********@*******.***
Suzanne R. Herzberg, PhD, OTR/L
I am an occupational therapist, editor, and quality improvement facilitator with experience in multiple areas, including gerontology, home and nursing home care, health equity, primary care, and qualitative research.
Education and Degrees
PhD Gerontology, University of Massachusetts Boston
MS Gerontology, University of Massachusetts Boston
MS Occupational Therapy, Columbia University, New York
BA English Literature, Columbia University, New York, Magna Cum Laude
Professional Experience
2014–present: Director of Transformation, Practice Facilitator, Clinical Assistant Professor of Family Medicine, Alpert Medical School of Brown University, Kent Hospital, RI
Responsibilities:
Guiding medical practices through the implementation of quality improvement initiatives, such as improving the management of hypertension and diabetes and increasing vaccination and lead screening rates
Using a population health approach to improving healthcare delivery
Assessing workflows and identifying gaps
Developing project plans with client-specific goals
Researching best practices in quality improvement and population health management
Reporting on progress to planning teams and funders
Setting agendas and facilitating meetings
Tracking deliverables
Skills
Qualitative research
Excellent verbal and written communication
Project management and ability to handle multiple projects
A data-driven, quality improvement approach to improving performance
Writing, editing, and careful proofreading of project documents
Analysis, critical thinking, and problem-solving
2011–2015: Home-Care Occupational Therapist, Amedisys, Providence, RI
Responsibilities:
Working with patients in their homes to improve safety and function
Collaborating with other rehabilitation professionals, including physical therapists and speech-language pathologists
Developing plans of care
Documenting progress
Skills:
Functional assessment, including activities of daily living, strength, balance, and safety
Oral and verbal communication
Establishing rapport with clients and co-workers
Additional work experience:
2009–2011: Freelance Writer of Continuing Education Articles, Wild Iris Medical Group, Care2Learn.com
2005–2007: Instructor, Social Aspects of Aging, University of Massachusetts Boston
1998–2003: Instructor, Sociology of Aging, Rhode Island College, Providence, RI
1995–1997: Assistant Professor of Occupational Therapy, Bristol Community College, Fall River, MA
1992–1995: Research Assistant, University of Massachusetts Boston
1992-1996: Contract Nursing Home Occupational Therapist
1990–1992: Nursing Home Occupational Therapist, NovaCare, Providence, RI