Administrative Assistant Customer Service
Resume:
Crasanna Watson
Admistrative/Claims/Cook
Harrisburg, PA 17103
***************@*****.***
Show me once and i got it!
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Front Desk
Conforti Physical Therapy - Lemoyne, PA
April 2020 to March 2022
I greeted patients by their name check them in and out of appointments,schedule them appointments. Scan documents into the patients portfolio updated insurances, answering incoming calls,doing outbound calls,filing,faxing,typing,Cleaning sanitizing rooms for patients etc. Direct Care Worker
GHG HomeCare Agency - Harrisburg, PA
December 2019 to March 2021
I made sure my clients were comfortable at their home setting i followed the care plans i was a companion someone they could talk too,laundry,dishes.etc whatever the clients care plan was it was followed made sure i reminded them to take their medications.
Customer Service/Head Cashier
Lett Us Know - Harrisburg, PA
March 2018 to January 2020
I opened,closed,l handled cashier& credit card transactions. I did food prep, I made healthy smoothies,sandwiches,Gyros,we made homemade soups got them in and out in a timely fast manner,cleaned,stocked,and maintained the facility. Dental Claim Specialist
United Concordia Dental - Camp Hill, PA
May 2008 to November 2019
Filled out claims on behalf of the consumer or dentist to make sure either party was owed or had payment due to them and other office assigned duties typing,filing, copying,and faxing.
Education
Highschool/College in Business/Communication
Harrisburg High/Ashworth University - Norcross, GA 1988 to June 1992
Skills
• FILING,typing,scheduling,key holder, opening,closing,etc. (10+ years)
• TYPING
• SCHEDULING
• Adobe
• Greeting
• Printing
• Print Production
• Home Health
• Computer Operation
• Customer Service
• Adobe Acrobat
• Adobe Creative Suite
• Cash handling
• Sales
• Care plans
• Communication skills
• Home Care
Certifications and Licenses
Red Cross Certifications my ID.GYK34W
October 2021 to Present
1. Certification of Complrtetion recognizing & reporting child abuse: Mandated and Permissive Reporting in Pennsylvania.
Home Health Aide
A valid HHA or CNA certification.
CPR Certification
First Aid Certification
Assessments
Nursing Aide Skills — Completed
December 2019
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed
Customer Service — Completed
July 2020
Identifying and resolving common customer issues
Full results: Completed
Customer Focus & Orientation — Proficient
July 2020
Responding to customer situations with sensitivity Full results: Proficient
Home Health Aide Skills — Proficient
August 2020
Providing care to patients in a home setting
Full results: Proficient
Work Style: Reliability — Proficient
September 2020
Tendency to be dependable and come to work
Full results: Proficient
Caregiver Fit — Familiar
September 2020
Measures the traits that are important for successful caregivers Full results: Familiar
Medical Receptionist Skills — Proficient
September 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Verbal Communication — Familiar
September 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Logic & Critical Thinking — Completed
August 2019
Using logic to solve problems.
Full results: Completed
Patient-Focused Care — Proficient
August 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Proficient
Work Style: Reliability — Proficient
September 2020
Tendency to be dependable and come to work
Full results: Proficient
Cooking Skills: Basic Food Preparation — Completed September 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
Who's Who of America's High school Students
August 1992
A book about accomplished students who made great achievements I their life and whom were nominated to be published in the book from Superiors. Additional Information
SKILLS
Typing, Filing, photocopying, scheduling, and daily operational office duties.automation and design,picking,packing,shipping receiving,officesuite,sorting etc.
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