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Administrative Assistant Customer Service

Location:
Harrisburg, PA, 17101
Salary:
$18 to$20
Posted:
May 16, 2023

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Resume:

Crasanna Watson

Admistrative/Claims/Cook

Harrisburg, PA 17103

adw5p3@r.postjobfree.com

+1-717-***-****

Show me once and i got it!

Authorized to work in the US for any employer

Work Experience

Administrative Assistant/Front Desk

Conforti Physical Therapy - Lemoyne, PA

April 2020 to March 2022

I greeted patients by their name check them in and out of appointments,schedule them appointments. Scan documents into the patients portfolio updated insurances, answering incoming calls,doing outbound calls,filing,faxing,typing,Cleaning sanitizing rooms for patients etc. Direct Care Worker

GHG HomeCare Agency - Harrisburg, PA

December 2019 to March 2021

I made sure my clients were comfortable at their home setting i followed the care plans i was a companion someone they could talk too,laundry,dishes.etc whatever the clients care plan was it was followed made sure i reminded them to take their medications.

Customer Service/Head Cashier

Lett Us Know - Harrisburg, PA

March 2018 to January 2020

I opened,closed,l handled cashier& credit card transactions. I did food prep, I made healthy smoothies,sandwiches,Gyros,we made homemade soups got them in and out in a timely fast manner,cleaned,stocked,and maintained the facility. Dental Claim Specialist

United Concordia Dental - Camp Hill, PA

May 2008 to November 2019

Filled out claims on behalf of the consumer or dentist to make sure either party was owed or had payment due to them and other office assigned duties typing,filing, copying,and faxing.

Education

Highschool/College in Business/Communication

Harrisburg High/Ashworth University - Norcross, GA 1988 to June 1992

Skills

• FILING,typing,scheduling,key holder, opening,closing,etc. (10+ years)

• TYPING

• SCHEDULING

• Adobe

• Greeting

• Printing

• Print Production

• Home Health

• Computer Operation

• Customer Service

• Adobe Acrobat

• Adobe Creative Suite

• Cash handling

• Sales

• Care plans

• Communication skills

• Home Care

Certifications and Licenses

Red Cross Certifications my ID.GYK34W

October 2021 to Present

1. Certification of Complrtetion recognizing & reporting child abuse: Mandated and Permissive Reporting in Pennsylvania.

Home Health Aide

A valid HHA or CNA certification.

CPR Certification

First Aid Certification

Assessments

Nursing Aide Skills — Completed

December 2019

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed

Customer Service — Completed

July 2020

Identifying and resolving common customer issues

Full results: Completed

Customer Focus & Orientation — Proficient

July 2020

Responding to customer situations with sensitivity Full results: Proficient

Home Health Aide Skills — Proficient

August 2020

Providing care to patients in a home setting

Full results: Proficient

Work Style: Reliability — Proficient

September 2020

Tendency to be dependable and come to work

Full results: Proficient

Caregiver Fit — Familiar

September 2020

Measures the traits that are important for successful caregivers Full results: Familiar

Medical Receptionist Skills — Proficient

September 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Verbal Communication — Familiar

September 2020

Speaking clearly, correctly, and concisely

Full results: Familiar

Logic & Critical Thinking — Completed

August 2019

Using logic to solve problems.

Full results: Completed

Patient-Focused Care — Proficient

August 2020

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Proficient

Work Style: Reliability — Proficient

September 2020

Tendency to be dependable and come to work

Full results: Proficient

Cooking Skills: Basic Food Preparation — Completed September 2020

Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Publications

Who's Who of America's High school Students

August 1992

A book about accomplished students who made great achievements I their life and whom were nominated to be published in the book from Superiors. Additional Information

SKILLS

Typing, Filing, photocopying, scheduling, and daily operational office duties.automation and design,picking,packing,shipping receiving,officesuite,sorting etc.



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