Charmaine

Bingham

Fort Lauderdale, FL *****

786-***-****

adw5oc@r.postjobfree.com

Personable business professional with 10+ years of experience assisting with and fulfilling organization needs and requirements. Outstanding knowledge of office management, and proven improvement of office functionality through streamlining organization. A track record of using excellent personal and organization skills to lead and improve operations. Team player with excellent communication skills, high quality of work, driven and highly self-motivated.

Experience

11/2022 - 03/2023 - Administrative Coordinator/Broward Addiction Recovery Center, Fort Lauderdale, FL

●Daily review of detox and residential rosters

●Responding to vetting emails - grant funding eligibility

●Insurance verification

●Monthly medical billing

●Tracking & updating claims

●Prepare retro-authorization packages

09/2010 – 11/2022 - Office Manager/Andrews Dental Care Center, P.A., Oakland Park, FL

• Appointment scheduling using Dentrix Software

• Manage inbound and outbound telephone calls

●Provide patient education on dental hygiene, and on pre- and post-operative care

●Staff recruiting and training

●Electronic medical records conversion and implementation

●Record patients’ health histories, document current symptoms and records retrieval

●Maintain business licensing to ensure compliance with OSHA, HIPAA, and all local and state regulatory requirements

●Process insurance claims and payments, coordinate treatment plans

●Liaise with local dental and medical providers

●Maintain strong knowledge of basic medical terminology to better understand services and procedures

11/1999 – 06/2010 – PATIENT CARE ASSISTANT/AVENTURA FL

●Offer support for clients mental and emotional needs to enhance physical outcomes and overall wellbeing

●Document clients progress

●Coordinate daily medicine schedule and administration to help clients address symptoms and improve quality of life

●Assist clients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions

●Report any unusual or urgent circumstance in clients’ condition or environment

Skills

Documentation and control • Expense Reporting • Team player • Excellent time management skills • Team Leadership • Public Speaking • Conflict Resolution •Payment Collection • Administrative Support • Scheduling

Education

07/2020 - Bachelor of Science Business Administration/University of Phoenix

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