Charmaine
Bingham
Fort Lauderdale, FL *****
***********@***.***
Personable business professional with 10+ years of experience assisting with and fulfilling organization needs and requirements. Outstanding knowledge of office management, and proven improvement of office functionality through streamlining organization. A track record of using excellent personal and organization skills to lead and improve operations. Team player with excellent communication skills, high quality of work, driven and highly self-motivated.
Experience
11/2022 - 03/2023 - Administrative Coordinator/Broward Addiction Recovery Center, Fort Lauderdale, FL
●Daily review of detox and residential rosters
●Responding to vetting emails - grant funding eligibility
●Insurance verification
●Monthly medical billing
●Tracking & updating claims
●Prepare retro-authorization packages
09/2010 – 11/2022 - Office Manager/Andrews Dental Care Center, P.A., Oakland Park, FL
• Appointment scheduling using Dentrix Software
• Manage inbound and outbound telephone calls
●Provide patient education on dental hygiene, and on pre- and post-operative care
●Staff recruiting and training
●Electronic medical records conversion and implementation
●Record patients’ health histories, document current symptoms and records retrieval
●Maintain business licensing to ensure compliance with OSHA, HIPAA, and all local and state regulatory requirements
●Process insurance claims and payments, coordinate treatment plans
●Liaise with local dental and medical providers
●Maintain strong knowledge of basic medical terminology to better understand services and procedures
11/1999 – 06/2010 – PATIENT CARE ASSISTANT/AVENTURA FL
●Offer support for clients mental and emotional needs to enhance physical outcomes and overall wellbeing
●Document clients progress
●Coordinate daily medicine schedule and administration to help clients address symptoms and improve quality of life
●Assist clients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
●Report any unusual or urgent circumstance in clients’ condition or environment
Skills
Documentation and control • Expense Reporting • Team player • Excellent time management skills • Team Leadership • Public Speaking • Conflict Resolution •Payment Collection • Administrative Support • Scheduling
Education
07/2020 - Bachelor of Science Business Administration/University of Phoenix