Desk Receptionist Collections Agent
Resume:
Erf **** Sanhedrin Street, Katutura
P. O Box **** Eros
************@*****.***
LinkedIn: linkedin.com/in/nadia-roile-053209174
Nadia Roile
PROFILE • Highly motivated individual with very good communication skills.
• An individual who can adapt and learn quickly.
• Strives to create a healthy working environment with co- workers and maintain a professional relationship.
• A team player.
• Flexible.
• Willingness to learn.
• Conscientiousness.
• A strong drive to see things through to completion. SKILLS AND •
COMPETENCIES • Organizational and Management.
Demonstrated in prioritizing tasks and effective delivery of team objective to strict deadlines.
• Attention to detail with an ability to handle several tasks whilst under pressure.
• Possess a variety of highly developed communication skills fine- tuned by the need to deal effectively with people in all walks of life.
• Microsoft Office.
• Excellent telephone etiquette.
• Emotional stability.
• Creative problem-solving skills.
EXPERIENCE RECEPTIONIST, DR AOCHAMUS DENTAL PRACTICE 08 January 2019- 31 May 2019
• Making appointments.
• Travelling arrangements.
• Safe keeping of documents/Filling documents.
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• Act as the first contact point for patients.
• Resolving patient enquiries.
• Typing.
• Answering of phone calls from patients, take notes on calls. FRONT DESK RECEPTIONIST, RAINBOW FIRE EQUIPMENT SERVICES CC 06 January 2020- 15 December 2020
• Perform any other clerical duties necessary to keep the office running.
• Maintain calendars for the office and co-workers.
• File important documents and keep them well organized.
• Answer phone calls and emails from clients (transfer calls). ADMINISTRATION ASSISTANT, SPECIALISED INVESTIGATION CONSULTANT SERVICES CC 27 January 2022- 28 February 2022
• Printing and Preparing claim forms.
• Filling of claim forms for different clients.
• Answering of phones calls.
• Attending to questions about claims submitted etc.
• Assist s and directs clients/visitors.
• Resolves administrative problems and inquiries.
• Communicating with wit senior managers and colleagues
• Scheduling meetings etc.
OUTBOUND COLLECTIONS AGENT, NIMBLE GROUP
01 April 2022- 27 May 2022
• To negotiate with arrears account customers to maximise debt recovery.
• Developing payment plans.
• Locating debtors in order to begin the recovery process.
• Contact debtors.
• Ensure that debtors settle their debts.
PRINCIPAL OFFICER, TRIASSIC FINANCIAL SERVICES
01 August 2022 to 02 January 2023
• Engage with clients.
• Going through clients financial statements to see if they have a good financial record.
• Give and or approve micro loans to successful clients and or businesses with a good financial records.
EDUCATION SECONDARY EDUCATION
• Jan Mohr Secondary School
Highest grade: 12
Year: 2017
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• International Training College- Lingua (High School) Highest grade: 12 (upgrade)
Year: 2018
TERTIARY EDUCATION
• University of Namibia
Program enrolled: Diploma in Accounting and Auditing Year obtained: 3rd year (2022)
LANGUAGES • English
• Afrikaans
• Damara
HOBBIES AND INTERESTS • Volunteering, community service or charity work.
• Outdoor activities (jogging, hiking)
• Cultural activities.
• Sports such as competing on a team or in social groups. REFERENCES MR W MUSHONGA
International Training College, Lingua (Lecturer)
DR T J AOCHAMUS
DR T J Aochamus Dental Practice (Former Employer)
MR RUDOLF GOWASEB
Rainbow Fire Equipment Services cc (Former Employer)
Mr. Nico Smith/Ms. Jolande Botha
Specialised Investigation Consultant Services cc (Former Employer)
*****@****.***.**
Ms. Taimi Thomas (Team Manager)
Nimble Group (Former Employer)
******@*************.**.**
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