Robert Calland
r.calland @ yahoo. com
San Antonio Texas
OBJECTIVE: A challenging Case Management position within the Behavioral Health industry that will utilize my 10+ years of Case Manager experience with Adult and Youth clients.
SKILLS:
Effective Communication
Compassion and Empathy
Diversification Awareness
Rehabilitation and Recovery Programs
Multitasking and Time Management
EMPLOYMENT:
Substitute Teacher (K-12) 2019 - 2021
All Source Charter Philadelphia PA
Adapted teaching methods to fit the needs of each individual student within challenging environments.
Provided in-class and at-home assignments based on the available lesson plan.
Followed lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students.
Managed the classroom effectively to encourage student participation, minimize distractions while maintaining a positive learning environment.
Case Manger Region 10 2018 - 2019
Wordsworth CUA Philadelphia PA
Listened to clients’ concerns and provided counseling or intervention as required.
Recorded clients’ progress including charting referrals, home visits and other notable interactions.
Worked with clients, family and friend support networks and health care professionals to put care plans in place.
Assessed clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans.
(Continued)
Behavioral Health Worker 2016 - 2017
Longstreth Elementary Philadelphia PA
Charted client's progress toward established behavioral health goals.
Documented provided behavioral health services provided.
Assisted clients in growing emotionally and socially through informal counseling.
Encouraged clients in education by monitoring and assisting with homework.
Drug and Alcohol Counselor (IOP) 2015 - 2015
SouthWest Nu Stop Inc Philadelphia PA
Facilitated individual and group therapy sessions.
Evaluated patients' physical and mental behaviors during treatment.
Identified behaviors that interfere with treatment and recover.
Monitored patients over time to access treatment progress.
Managed all aspects of a client’s case from date of entry to date of discharge.
Case Manager 2013 - 2014
Career and Academic Development Institute Philadelphia PA
Assisted clients in accessing community services to address their academic and non-academic needs.
Responsible for the mitigation of at-risk behavior through the usage of conflict resolution skills.
Developed wrap around services to address hindrances in the clients achieving their educational gaols.
Targeted Case Manager 2011 - 2013
Mental Health Association of South Eastern PA Philadelphia PA
Provided case management services to dually diagnosed clients.
Provided daily documentation of mental health services provided.
Conducted monthly outreach for the homeless in conjunction with Project H.O.M.E.
Procured transportation services for clients to comply with attendance of appointments.
Assisted clients with acquiring quality of life resources within the community.
(Continued)
Behavioral Health Worker 2010 - 2011
Northern Home for Children Philadelphia PA
Collaborated with other agencies involved in the child’s treatment.
Provided one on one behavioral support to students within the classroom.
Formulated written daily progress notes relative to the student’s behavioral patterns.
Attended Inter-agency meetings to provide input of child’s treatment and progress toward established behavior goals.
Foster Care Social Worker 2009 - 2010
Tabor Children's Services Philadelphia PA
Collaborated with other agencies involved in client's treatment plans.
Provided supervised weekly visits for biological parent and child through D.H.S. supervision.
Attended Inter-agency meetings and client court dates to provide input for court proceedings.
A.V.R.P. Case Manager 2008 - 2009
Diversified Community Services Philadelphia PA
Provided center base services for youth referred to program.
Provided Case Management and resource linkage to services.
Provided daily documentation of services provided.
Collaborated with teachers and school staff to monitor progress. EDUCATION:
Lincoln University 2007
B.A. in Criminal Justice Lincoln PA
George Washington Carver HS 2001
High School Diploma Philadelphia PA
REFERENCES:
Available upon request