Angelle Ivey
Metairie, LA *****
***********@*****.***
Work Experience
Front Desk Receptionist
Duramed - Kenner, LA
February 2014 to Present
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
(monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Front Desk Clerk
Hilton - Kenner, LA
August 2012 to February 2014
• Answer any questions guests have
• Answer the phone and direct them to the correct place
• Follow company policies and procedures
• Check guests into and out of the hotel
• Take care of any needs the guest has
• Schedule transportation for guests
• Create a memorable experience for the guests
• Greet every guest with a warm smile
Pharmacy Clerk
Rite Aid - Metairie, LA
December 2008 to February 2013
• Greet customers as they come to the pharmacy
• Answer phone calls
• Collect payment and insurance information
• Give orders to customers
• Keep the shelves organized and clean
• Make regular inventory checks
Cashier/Customer Service
Walmart - Waveland, MS
November 2003 to December 2008
• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request additional change
• Answer customer questions about products or services
• Reconcile cash drawers and sales receipts
• Report issues with equipment
• Work as a team to meet store sales goals
• Handle customer complains
• Process layaways, returns and exchanges
• Maintain clean and tidy checkout area
• Assist in stocking and rotating merchandise
• Scan and bag items accurately and efficiently
• Stay up to date on merchandise promotions, advertisements and product information Cashier/Customer Service
Rouses Supermarket - Metairie, LA
October 2001 to November 2003
• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request additional change
• Answer customer questions about products or services
• Reconcile cash drawers and sales receipts
• Report issues with equipment
• Work as a team to meet store sales goals
• Handle customer complains
• Process layaways, returns and exchanges
• Maintain clean and tidy checkout area
• Assist in stocking and rotating merchandise
• Scan and bag items accurately and efficiently
• Stay up to date on merchandise promotions, advertisements and product information Education
Nursing
Delgado Community College - New Orleans, LA, US
August 2014 to April 2015
Skills
• Clerical Experience
• Fluent
• Office Administration
• Administrative Experience
• Medical Records
• English
• Communication skills
• Medical Office Experience