Inez Scott
Memphis, TN *****
************@*****.***
Professional Summary
Versatile [Job Title] offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Skills
Appointment Transportation
Business Administration
Sorting and Labeling
Clerical Support
Verbal and Written Communication
Telephone Skills
Meeting Preparation
Mail Handling
Customer and Client Relations
Office Equipment Operation
Office Supplies and Inventory
Business Operations Understanding
Data Communications
Work History
January 2018 - Current
Wesson And Company - Memphis, TN
Lead Receptionist
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Acted as first point of contact and set appointments for prospective clients.
Resolved customer problems and complaints.
March 2015 - December 2017
MINNCOR INDUSTRIES - Shakopee, MN
Warehouse Supervisor
Supervised shipping and receiving, distribution, and workplace safety.
Supervised warehouse operations by managing employees during shifts.
Completed daily operations on time and maintained high standards of accuracy.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Operated warehouse material handling equipment correctly to move loads.
Maintained high levels of accuracy in daily operations.
Supervised shipping and handling operations.
Education
June 2000
Hennepin Technical College Minneapolis, MN
Associate of Arts
June 1999
General Education Department Diploma Roseville, MN
GED