Thelma Alejandra

Olivas Herrera

OBJECTIVE

I am an objective, dedicated, responsible person and always with enthusiasm to learn more to undertake new ideas and paths, to efficiently do the work entrusted to me, giving benefits to my person, company and / or institution. Skills

Basic computer skills

Spanish fluent

English

Customer services experience

Writing and typing

Organization

Work fast-paced

Learn fast

Formation

Elementary

diploma

Middle school

diploma

High school

diploma

University not completed

Courses

CPR First Aid & AED

Diploma

eFoodHandlers Basic course

Certificate

Makeup artist

diploma

Date of birth

May, 11, 1995

E-mail:

adw5e0@r.postjobfree.com

Phone number:

323-***-****

Address:

8105 imperial Highway

Apt 1, Downey, Ca

90242

Work Experience

Babysitter

2012 -2014

Duties and responsibilities:

● Provides care to children

inside and outside the home.

● Performs light housework

● Leads children in fun activities

● Care for infants, social and

emotional needs of children

in their care.

● Entertaining children with

games and other activities

etc.

Teleperformance

2015-2016

Duties and responsibilities:

● Manage large amounts of incoming calls

● Generate sales leads

● Identify and assess customers’ needs to achieve satisfaction

● Build sustainable relationships and trust with customer accounts through open and interactive communication

● Provide accurate, valid and complete information by using the right methods/tools

● Meet personal/customer service team sales targets and call handling quotas

● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

● Keep records of customer interactions, process customer accounts and file documents

● Follow communication procedures, guidelines and policies

● Take the extra mile to engage customers

Dominoes

2017-2018

Duties and responsibilities:

● Greeting customers and

taking orders

● Operating the cash register

and collecting payment

from customers.

● Making consistent

products.

● Maintaining a clean and

organized work

environment from our

customer's viewpoint.

Burger King

2021-2022

Duties and responsibilities:

● Greets guests with a smile while receiving orders and processing payments.

● Prepares and packages food and drink products.

● Responsible for always maintaining the cleanliness of the restaurant including dining room, restroom & exterior.

● Maintains health and safety standards in work areas. Hexagon boutique

2022-2023

Duties and responsibilities:

● Make sales by calls and in

person

● Sell clothes, fajas etc.

● Pack clothes and paste labels

● Organization and inventory.

Task performed in each job:

Customer service.

Cleaning and organization.

Take calls.

Sales.

Cashier.

Find strategies for the best learning.

Editing images, creating invitations etc.

COMPUTER SCIENCE

Microsoft Outlook, Microsoft PowerPoint, Microsoft Word y Microsoft Excel. SKILLS

Adaptability, commitment, initiative, teamwork, empathy, responsibility, patience, response to stress.

Tasks performed in each job:

• Customer service.

• Cleaning and organization.

• Take calls.

• Sales.

• Cashier.

• Find strategies for the best learning.

• Editing images, creating invitations etc.

COMPUTER SCIENCE

Microsoft Outlook, Microsoft PowerPoint, Microsoft Word by Microsoft Excel. SKILLS

Adaptability, commitment, initiative, teamwork, empathy, responsibility, patience, response to stress.

Contact this candidate