Executive Director

LaNetia Edwards

Houston, TX • United States

281-***-**** • *******.*******@*****.***

Summary of Qualifications

Educator with 18 years of experience working as Executive Director, Director of Education, Department Chair, Instructor, & Education Coordinator with full working knowledge in curriculum development, staff leadership, and student growth. A dynamic team leader with the ability to bring energy and enthusiasm to motivate faculty & staff. A highly organized leader with the ability to quickly assess needs and provide tools to resolve difficulties, enhance learning, improve performance, and increase retention.

Core Competencies

Staff/Instructor Training, Conflict Resolution, Curriculum Development, Team Building, Employee Training and Development, Student Success, Budget Oversight, Strong Work Ethics, General Management, Instructor Leadership/Communication Growth Development Accomplishment

• A dynamic team leader, able to bring energy, enthusiasm to motivate faculty & staff

• A highly organized leader able to quickly assess needs and provide tools to resolve difficulties, enhance learning, and improve performance

• Increase student retention by 80%

• Professional Women of Excellence Diversity Award

• Overall campus growth 40% YoY on a budget of 17%

• Developed community partnership and mentorship programs within the Houston Community College of Healthcare Professionals Med Center Campus, Houston, TX, United States November 2017 – March 2023 - Executive Director/Campus President

Supports the direction of the campus operations to optimize outcomes and key business metrics

Develops talent, effectively manages change, collaborates with functional leaders and peers to drive consistency, and ensures all programs are compliant.

Directs leadership staff in alignment with core values and leadership principles for the day-to-day management of staffing, training, development and performance of campus faculty and staff.

Assists in the development of the overall campus budget objectives and operational goals.

Delivers on operational objectives, working in partnership with executive leadership to achieve overall P&L targets.

Effectively interfaces and collaborates with admissions and marketing staff to maximize new student enrollments and starts.

Maintains various regulatory, state licensure, and accreditation approvals.

Recognizes and rewards employee contributions and achievements

Responsible and accountable for the educational performance of the campus within the framework of operations and policy guidelines.

Establishes an environment of support leading to student satisfaction and success.

Organize and supervise all critical school functions.

Maintain compliance with educational criteria, accreditation, and curriculum standards. Methodist Hospital, Houston, TX, United States December 2015 – November 2017 CBO PO Account Receivable Representative II

• Collaborates with management to reduce aging of accounts in Epic by providing verbal and written communication.

• Identifies claims processing issues with ICD-9 & ICD-10 coding and notify supervisor and/or Practice Liaison to avoid further delay in claims processing.

• Provided training to new and existing employees within the department

• Enters professional charges into Epic and any associated actions to perform charge capture.

• Demonstrates expertise of all payors, including Medicare, Medicaid and commercial payors, and applicable department’s revenue cycle operations.

• Expedite and maximize payment of insurance medical claims by contacting third party payors and patients.

• Review third party payor work queues to locate and resolve accounts; write appeals for denied claims; analyze and resolve denials.

• Document clear, concise and complete follow up notes in system for each account worked; identify, analyze and escalate trends impacting AR collections.

• Assist with knowledge sharing, payor and department training, and provide support to other team members as advised by the manager and/or supervisor

• Facilitated team building exercises.

• Resource for team by providing help with account resolution and EPIC system issues Professional Careers Institute, Houston, TX, United States April 2012 – August 2015 Education Coordinator/Instructor/Director

• Assist individual graduates with job placements and verify placement

• Conduct instructor/student mock interviews with job placement and hire

• Host job fairs on campus to assist students obtain employment

• Hosted quarterly blood drives and monthly bone marrow drives to serve the community

• Establish affiliation agreements and maintained employer relationships

• Coordinated and supervised all aspects of training and guidance of students in the program.

• Mentored, assessed, scheduled and assigned faculty to teach in the program.

• Shared in the accountability of meeting and reporting successful academic outcomes and retention in the given training program.

• Assist career services with the extern to hire conversion standards are met.

• Prepare lesson plans and curriculum and monitor student attendance, performance, and grades

• Teach AMA, MA, AA classes

• Prepare/administer lectures to students to prepare for a career in the medical field Tyvan Medical Billing & Coding, Houston, TX, United States August 2015 – December 2015 Medical Billing & Coding Specialist

• Ensure coding of claims is correct and complete

• Generates and submits paper and electronic claims

• Manually enters patient demographic and insurance information into software systems

• Follow up calls with payors on denied claims and process appeals.

• Ensures payments are reimburse according to the allowed fee schedule when applicable and posted to patient accounts properly.

• Abstracting diagnosis and procedures from patient medical charts.

• Review claims data to ensure that assigned codes and supplies meet required legal and insurance rules and verify signatures and authorizations are in place prior to submission.

• Conduct medical records research and correspond with the biller to resolve the issue Remington College, Houston, TX, United States March 2006 – September 2010 Department Chair

• Teach and advice student population of 340 students and 13 instructors, project management, schedule classes, assists in development of curriculum

• Process payroll for employees and generate monthly schedules for Students.

• Maintain employee personnel files and student records.

• Conduct interviews for possible hires

• Maintain inventory and order supplies when needed.

• Hosted quarterly blood drives and monthly bone marrow drives to serve the community Remington College, Houston, TX, United States March 2006 – September 2010 MBC Instructor/Externship Clinical Site Instructor/Department Lead Instructor

• Educated and trained students in their field of expertise using accepted and approved instructional methodology

• Prepare lesson plans using industry-standard approach

• Tracked and maintained students' attendance, performance, and grades

• Clinical Site Visits

Texas School of Business, Houston, TX, United States February 2005 – March 2006 Medical Office Specialist Instructor

• Educated and trained students in their field of expertise using accepted and approved instructional methodology.

• Prepare lesson plans using industry-standard approach

• Developed students' skills and encouraged growth

• Tracked and maintained students' attendance, performance, and grades

• Clinical Site Visits

Total Woman Healthcare, Houston, TX, United States January 2005 – March 2006 Office Manager/Billing & Coding Specialist

• Maintained office services by organizing office operations and procedures; reviewing and approving supply requisitions; assigning and monitoring clerical functions.

• Build and maintain relationships with vendors and other physicians.

• Negotiate and obtain managed care contracts.

• Reconcile daily accounting activities and make bank deposits.

• New employee orientation

• Extensive administrative and managerial duties

• In-patient & Out-patient/Coding/Collections, Accounts Payable/Receivable, Physician Credentialing/Contracts, Patient Statements, EOB & Charge Posting, Billing & Coding Education

University of Phoenix, Houston, TX, United States January 2013 – September 2017 Bachelor of Healthcare Administration & Healthcare Management Awards & Certification

Certified Medical Office Manager, Certified Insurance Specialist, Certified Reimbursement Specialist, Certified Medical Coder, Allied Health Teacher of the Year 2007-2008, Teacher of the Year-2009, BLS CPR Instructor, Star Teacher-2010, Employee of the Year-2018 Professional Development & Training

Preparing Today’s Allied Health Student for tomorrow’s Healthcare System-2010 Don’t Teach Until You See The Whites of Their Eyes”-2010 CCST-Improving Strategies on How to Best Communicate with Diverse Students Populations-2009 CCST-“Who’s In Charge of Your Classroom”-2009

“What to Say & How to Say It”-2008

CCST “Creativity in the Classroom-2007

CCST-Teaching into the Gap 7 Total School Effort=Success-2007 Teaching Skills Enhancement Workshop-2006

Birkman Professional Training-2021

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