HEATHER SIMMONS

• adw5d3@r.postjobfree.com

(***)***/****

PROFESSIONAL SUMMARY

* ****-********* *** **********, with an unwavering commitment to assisting clients as well as providing upbeat and knowledgeable customer service.

SKILLS

Strong verbal communication

Extremely organized

Conflict resolution

Data entry

Self-motivated

WORK HISTORY

Small Business Owner - April, 2020 to Present

Handmade Gifting By Simmons - Wichita Falls, TX

Many years of home crafting gifts came armed with an ability to start up a new small Business conduct

sales, bring in new customers,

manage client relationships. handles getting product packaged and out for shipping smoothly and on time. Has the leadership and motivation to ensure that everyone involved performs to the best of their abilities and deliver consistently and wearing a smile.

Personal Assistant - July, 2012 to October, 2018

Velma Points - Wichita Falls, TX

Successfully planned and coordinated personal and family's daily events, calendar and activities.

Facilitated any events for family in a timely and respectful manner.

Running errands to the post office, grocery store, and pharmacy

Answer personal phone calls, taking messages and making travel arrangements.

Entrusted with handling confidential and sensitive situations in a professional capacity.

Receptionist - June, 2010 to December, 2018

Killer Kutz - Katy, TX

Schedule 12 or more daily client appointments.

Promoted customer products, and increasing daily sales

Happily interacting with clients, and colleagues in a professional setting.

Tend to all clients attentively and provide top-tier service to their every need.

Handling any unexpected situations calmly and patiently.

handled payment processing and provided customers with receipts and proper bills and change

Tax Assistant - August, 2004 to March, 2010

Sink Luig & Co. - Wichita Falls, TX

Was in charge of all tasks delegated to me, including making calls, keeping track of forms, handling paperwork, making appointments.

Used discretion and good judgment when it came to using company materials and supplies.

Created and managed payment plans, as well as processed payments.

Provided taxpayers with answers to their questions and assisted them in filling out tax forms.

Kept up-to-date contact information for each case under review.

EDUCATION

High School - 1995

Iowa Park High School - Iowa Park, TX

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