Compliance Director Customer Service
Resume:
Shelley Mellor
OSHA Compliance Director
Contact
Portland, OR 97266
*******.********@*****.***
Summary of Qualifications
Dependable professional with experience providing effective and expert support in the area of Environmental Health & Safety to all kinds of businesses & clientele; Industrial, Medical, Dental, Surgical, and Insurance establishments teaching and training on OSHA, HIPAA, Fraud Waste & Abuse (CMS), Infection Control, & Sexual Harassment. Certify employers & staff on State & Federal requirements. Possesses the highest degree of integrity, supported by a flawless record of maintaining confidentiality. Strong prioritization and planning skills, adaptable and flexible.
Education
Lane Community College
2011-2014
Medical Management Administration
Pioneer Pacific College
2009-2011
Healthcare Administration
Key Skills
EHS
OSHA
Train the Trainer
Clinical Safety
HIPAA
CMS
Develop Systems
Organization
Compliance Laws
Safety Management
Risk Mitigation
Employee Safety
Contracts
State & Federal Compliance
Privacy Laws
MS Office, Excel, Word
Customer Service
Experience
Jan 2017-Present
Managing Compliance Director • Quantum Healthcare Consulting
Oversee EHS in medical settings, develop, and deliver initial training and certifications to medical staff including OSHA, HIPAA, Fraud Waste and Abuse (CMS), Sexual Harassment, and Infection Control.
Built comprehensive privacy programs that define, develop, maintain and implement policies and processes enabling consistent, effective privacy practices which minimize risk and ensure the confidentiality of protected health information (PHI), paper and/or electronic, across all media types.
Improve clinical safety in client practices.
Coordination of leadership, clinic providers and frontline staff. Working and collaborating with these groups for the purpose of improving clinical safety and reducing patient harm/errors.
Develop dependable, clinically appropriate, and safe systems, policies and practices and training to improve the overall health and safety of clients, residents, staff, and visitors to client establishments.
Development, implementation, and ongoing compliance monitoring of all business associates and business associate agreements, to ensure all privacy concerns, requirements, and responsibilities are addressed.
Maintain current knowledge of applicable federal and state privacy laws and accreditation standards.
Work with Occupational Safety and Health Administration (OSHA) and U.S. Department of Health and Human Service's Office for Civil Rights, State regulators and/or other legal entities in any compliance reviews or investigations.
Conduct root cause analysis for risk mitigation (OSHA).
Benchmark, measure, analyze and articulate the value of risk management initiatives, practices, and policies.
Demonstrated ability to write, develop and deliver successful presentations to individuals and groups at all levels of an organization.
Nov 2013-Sep 2019
Compliance Manager/Trainer • Healthcare Compliance Associates
See identical job duties above
Dec 2012-Dec 2013
Office Manager/Safety Director • Carlson & Strand Inc.
Development and implementation of fundamental safety program. DOT.
Risk assessments, incident investigations, coach & mentor personnel to facilitate group safety at all levels of organization, provide leadership to safety committee, regulatory compliance programs & training.
Injury case management & return to work.
Write proposals and estimates and submit for bids.
Coordinate staff, review performance, manage employee time, attendance, and payroll.
Develop operating procedures; facilitate changes in procedures, forms, and practices.
Conduct formal staff and OSHA safety meetings and trainings, prepare written agendas and minutes, Risk Management & mitigation. Coordination of leadership for painting staff for the purpose of improving safety and reducing staff harm/errors.
Develop marketing strategies and implementation.
April 2007-May 2011
Project Manager/District Safety Coordinator • The Truss Company, Inc.
Human Resources, EHS Coordinator for West Coast District, assist CFO on financials, monthly and daily reporting, sales, labor reports, production reports & A/R.
DOT, Conduct root cause analysis for risk mitigation (OSHA). Oversee EHS in Industrial setting, develop, and deliver initial training and certifications to staff.
Workers Compensation claims. Benchmark, measure, analyze and articulate the value of risk management initiatives, practices, and policies.
Demonstrated ability to write, develop and deliver successful presentations to individuals and groups at all levels of the organization.
Coordinate & set up and negotiate all contracts with new Customers and vendors.
Communication
Exceptional at delivering important information. I get rave reviews on my presentations consistently from business owners as well as their staff.
References
Don Reneau Owner, Roseburg Chiropractic 541-***-****
Lorie Doan Peace Health 541-***-****
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