Shasta Sabine

**** **** ****** *

Lethbridge, AB T1K 2A7

403-***-****

Highlights

• Excellent communication and customer service skills

• Practises proficient organizational skills

• Hard working driven employee who takes pride in their job

• Friendly and Outgoing

• Over 13 years of experience in a professional environment

• Highly motivated team player

• Thrives in a fast paced environment

Relevant Skills & Abilities

Reception and Administrative Experience

• Answered 300+ internal and external calls daily in a timely and professional manner

• Dealt with disgruntled callers and visitors

• Provided a positive first impression for company guest and clients

• Ordered catering and booked meeting rooms for groups ranging in size from 2 to 60 people

• Assisted with the migration of a database used solely by reception to a database that was accessed by whole company

• Handled departmental filing

• Sent time sensitive and confidential material by courier

• Trained temps from various agencies on how to handle reception and switchboard

• Entered time sheets

• Dispatched and scheduled 5+ tradesmen daily for service calls and installations

• Sourced and ordered all materials the most cost-effective way

• Created accounts and relationships with suppliers, employees and clients Accounts Payable and Accounts Receivable Experience

• Invoicing and receiving payments

• Applied vendor number to purchase orders and invoices

• Paid invoices over the phone by credit card

• Weekly cheque runs of up to 100 cheques

• Posted and received all daily orders

• Reconciled statements

Volunteer Experience

• Worked with the United Way Campaign f 2001 - 2005 Cash Handling and Retail Experience

• Opening and closing store/bank procedures

• Completed all daily banking transactions

• Collecting on delinquent accounts

• Approving customers for payday loans and title loans up to $5000

• Dealing with large amounts of cash daily

• Ensuring debit, cash, and cheques balance with end of day reports

• Taking Inventory

• Training new employees to be Customer Service Representatives Technical Skills

• Able to operate multi-line switchboard

• Able to operate inserter and postage machine

• Expert skillset with Quick Books, Outlook, Excel, Word, Cara and SAP

• Able to operate a variety of electronic gas machines, cash registers and debit machines Employment History

Westview CO-OP HBS April 2019 –September 2022

Office Administrator

Better Than Nature September 2015 – March 2019

Customer Service/Office Administration

Self Employed – House Cleaning July 2013 – August 2018 Sarsons Mechanical Services Ltd., Ok Falls, BC August 2009 – July 2013 Office Manager/Dispatcher/Purchases

Unit Electrical Engineering, Ok Falls, BC April 2006 – October 2007 Sales/Reception/Inventory/AP/AR

TransAlta Corporation, Calgary, AB 2001 – 2005

Mailroom Clerk/Receptionist/

Switchboard Operator/Accounts Payable Admin

Shasta Sabine 403-***-****

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