Sierra Dominik
585-***-**** *************@*****.*** Buffalo, Ny 14622
CAREER OBJECTIVE
Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
EXPERIENCE
CASHIER, Getzville, NY
Wegamns, January 2023-Present
• Provided efficient and courteous service to customers.
• Operated cash register and accurately processed payments, returns, and exchanges.
• Delivered exceptional customer service at all points of contact.
• Developed strong customer service skills by providing efficient and accurate service.
• Built and maintained positive working relationships with co-workers. ICE SKATING INSTRUCTOR, Rochester, NY
Bill Grays Regional Iceplex, January 2019-Present
• Met with parents and guardians to discuss children's progress and determine learning priorities. Instructed students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.
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• Enforced policies and rules governed students.
Arranged classroom and lessons to provide opportunities for students to observe, question, and investigate new concepts.
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LIFEGUARD, Rochester, NY
Community Manor Apartments, May 2019-August 2022
• Monitored pool to identify individuals in distress or other emergency situations.
• Remained calm and poised during periods of stress or when dealing with difficult people.
• Enforced safety policies and rules to guests to prevent accidents.
• Paid close attention to weak swimmers and high-risk patrons. EDUCATION
COMMUNICATION IN COMMUNICATION, Buffalo, NY
University at Buffalo, May 2023 GPA 3.46
Relevant Coursework
Business Communication
Intercultural Communication
Awards & Honors
National Honor Society
Extracurricular Activities
Club Ice Hockey Travel Ice Hockey
Travel And Varsity Soccer
Volunteer Lifeguard At A Boating Camp
Sorority Member
SKILLS
Product And Service Sales Verbal And Written Communication Money Handling Issue Resolution Time Management Skills Coaching And Mentoring
CERTIFICATIONS
• CPR certification • Lifeguard certification
LANGUAGES
Spanish
Conversational
Completed my college credits for language
requirement while in high school
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REFERENCES
ERIC WEISENBERG Firefighter
Coach Coached Me For Several Years
**************@*****.***
VOLUNTEER EXPERIENCE
LIFEGUARD, Rochester, Ny
YMCA, June 2020-August 2020
Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
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• Maintain quality of pool water by testing chemical levels.
• Inspect recreational facilities for cleanliness.
• Provide assistance with staff selection, training, and supervision.