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Customer Service Sales

Location:
Rochester, NY
Posted:
May 15, 2023

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Resume:

Sierra Dominik

585-***-**** *************@*****.*** Buffalo, Ny 14622

CAREER OBJECTIVE

Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

EXPERIENCE

CASHIER, Getzville, NY

Wegamns, January 2023-Present

• Provided efficient and courteous service to customers.

• Operated cash register and accurately processed payments, returns, and exchanges.

• Delivered exceptional customer service at all points of contact.

• Developed strong customer service skills by providing efficient and accurate service.

• Built and maintained positive working relationships with co-workers. ICE SKATING INSTRUCTOR, Rochester, NY

Bill Grays Regional Iceplex, January 2019-Present

• Met with parents and guardians to discuss children's progress and determine learning priorities. Instructed students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.

• Enforced policies and rules governed students.

Arranged classroom and lessons to provide opportunities for students to observe, question, and investigate new concepts.

LIFEGUARD, Rochester, NY

Community Manor Apartments, May 2019-August 2022

• Monitored pool to identify individuals in distress or other emergency situations.

• Remained calm and poised during periods of stress or when dealing with difficult people.

• Enforced safety policies and rules to guests to prevent accidents.

• Paid close attention to weak swimmers and high-risk patrons. EDUCATION

COMMUNICATION IN COMMUNICATION, Buffalo, NY

University at Buffalo, May 2023 GPA 3.46

Relevant Coursework

Business Communication

Intercultural Communication

Awards & Honors

National Honor Society

Extracurricular Activities

Club Ice Hockey Travel Ice Hockey

Travel And Varsity Soccer

Volunteer Lifeguard At A Boating Camp

Sorority Member

SKILLS

Product And Service Sales Verbal And Written Communication Money Handling Issue Resolution Time Management Skills Coaching And Mentoring

CERTIFICATIONS

• CPR certification • Lifeguard certification

LANGUAGES

Spanish

Conversational

Completed my college credits for language

requirement while in high school

REFERENCES

ERIC WEISENBERG Firefighter

Coach Coached Me For Several Years

585-***-****

**************@*****.***

VOLUNTEER EXPERIENCE

LIFEGUARD, Rochester, Ny

YMCA, June 2020-August 2020

Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

• Maintain quality of pool water by testing chemical levels.

• Inspect recreational facilities for cleanliness.

• Provide assistance with staff selection, training, and supervision.



Contact this candidate