Administrative Assistant Customer Service
Resume:
PROFILE
WORK EXPERIENCE
Bongani Isaac Ntombela CURRICULUM VITAE
Hatfield,
Pretoria, 0001
*************@*****.***
Organized Administrative Assistant with 4 years of experience in assisting with daily office needs and managing general administrative activities.
Meticulous and systematic Administrative
Assistant skilled in organizing, planning and
managing daily clerical needs. Bringing solid
expertise in coordinating documents, reports and
records, handling correspondence and managing
deliveries. Skilled in oral and written
communication, team leadership and relationship-
building. Personable administrative professional
dedicated to cultivating positive client, staff and management connections. Highly-developed
communicator with outstanding skills in complex
problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
PC Proficient Recordkeeping and Bookkeeping
Mail Management Records Management Systems
Planning & Organizing Team Management
Customer Service Good Work Ethic Friendly,
Positive Attitude Active Listening Flexible Schedule Training & Development Conflict Resolution Team
Building Reliable & Trustworthy Computer Skills
Problem Resolution Organizational Skills . People
SkillsExperience Education and Training
Languages.
2020 - 2022 University of Pretoria/Administrative assistant. Answered phones and performed clerical office
functions to address queries, concerns and issues, escalating complaints to management.
Handled client correspondence and internal
communications in professional manner.
Organized and stored hardcopy files.
Helped less experienced staff manage daily
assignments.
Directed incoming mail, inter-offfice messages and packages to office recipients.
Managed information on company databases for
different organizational activities to track history and safeguard accurate information.
Received, sorted and directed incoming mail to
maintain good communication channels.
Performed administrative tasks, document
management and report development for inter-
departmental use.
Updated client correspondence files and noted
additions in file index.
Trained and helped less experienced staff manage
workloads and assignments, facilitating fulfillment of organizational objectives.
Greeted visitors and appropriately directed to
designated areas.
Coordinated communication between various
departments to schedule meetings and keep
company policies.
EDUCATION
LANGUAGES
2017 - 2019 Katlehong Police Station/Administrative assistant Answered phones and performed clerical office
functions to address queries, concerns and issues, escalating complaints to management.
Handled client correspondence and internal
communications in professional manner.
Organized and stored hardcopy files.
Helped less experienced staff manage daily
assignments.
Directed incoming mail, inter-offfice messages and packages to office recipients.
Managed information on company databases for
different organizational activities to track history and safeguard accurate information.
Received, sorted and directed incoming mail to
maintain good communication channels.
Performed administrative tasks, document
management and report development for inter-
departmental use.
Updated client correspondence files and noted
additions in file index.
Trained and helped less experienced staff manage
workloads and assignments, facilitating fulfillment of organizational objectives.
Greeted visitors and appropriately directed to
designated areas.
Coordinated communication between various
departments to schedule meetings and keep
company policies
2019 - 2022 University of Pretoria -
Bachelor of public Administration and
International Relations
HOBBIES
SKILLS
REFERENCES
ENGLISH - C2
ISIZULU - C2
ISIXHOSA- B1
SESOTHO - B1
SEPEDI - B1
SESTWANA- B1
ISINDEBELE- B1
* Reading
* Travelling
* Analytic activities
* Family time
* Play soccer
* Hanging out with friends
* Motivational videos
* Records Management systems
* Quick book Expert
* Invoice organization
* Customer service orientation
* Transmitting files
* Strong interpersonal skills
* Interpersonal communication
* Proposal writing
* Bookkeeping
* PC Proficient
* Facing document
* Professional smart presentation
* Transcript typing
* Multi-tasking and prioritization
* Deadline-oriented
* Communication skills
Supervisor
Tebogo Sono +27-84-637-****
Supervisor
Retha +27-72-432-****
Contact this candidate