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Administrative Assistant Customer Service

Location:
Pretoria, Gauteng, South Africa
Posted:
May 17, 2023

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Resume:

PROFILE

WORK EXPERIENCE

Bongani Isaac Ntombela CURRICULUM VITAE

**** ***** ******,

Hatfield,

Pretoria, 0001

074-***-****

adw58f@r.postjobfree.com

Organized Administrative Assistant with 4 years of experience in assisting with daily office needs and managing general administrative activities.

Meticulous and systematic Administrative

Assistant skilled in organizing, planning and

managing daily clerical needs. Bringing solid

expertise in coordinating documents, reports and

records, handling correspondence and managing

deliveries. Skilled in oral and written

communication, team leadership and relationship-

building. Personable administrative professional

dedicated to cultivating positive client, staff and management connections. Highly-developed

communicator with outstanding skills in complex

problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

PC Proficient Recordkeeping and Bookkeeping

Mail Management Records Management Systems

Planning & Organizing Team Management

Customer Service Good Work Ethic Friendly,

Positive Attitude Active Listening Flexible Schedule Training & Development Conflict Resolution Team

Building Reliable & Trustworthy Computer Skills

Problem Resolution Organizational Skills . People

SkillsExperience Education and Training

Languages.

2020 - 2022 University of Pretoria/Administrative assistant. Answered phones and performed clerical office

functions to address queries, concerns and issues, escalating complaints to management.

Handled client correspondence and internal

communications in professional manner.

Organized and stored hardcopy files.

Helped less experienced staff manage daily

assignments.

Directed incoming mail, inter-offfice messages and packages to office recipients.

Managed information on company databases for

different organizational activities to track history and safeguard accurate information.

Received, sorted and directed incoming mail to

maintain good communication channels.

Performed administrative tasks, document

management and report development for inter-

departmental use.

Updated client correspondence files and noted

additions in file index.

Trained and helped less experienced staff manage

workloads and assignments, facilitating fulfillment of organizational objectives.

Greeted visitors and appropriately directed to

designated areas.

Coordinated communication between various

departments to schedule meetings and keep

company policies.

EDUCATION

LANGUAGES

2017 - 2019 Katlehong Police Station/Administrative assistant Answered phones and performed clerical office

functions to address queries, concerns and issues, escalating complaints to management.

Handled client correspondence and internal

communications in professional manner.

Organized and stored hardcopy files.

Helped less experienced staff manage daily

assignments.

Directed incoming mail, inter-offfice messages and packages to office recipients.

Managed information on company databases for

different organizational activities to track history and safeguard accurate information.

Received, sorted and directed incoming mail to

maintain good communication channels.

Performed administrative tasks, document

management and report development for inter-

departmental use.

Updated client correspondence files and noted

additions in file index.

Trained and helped less experienced staff manage

workloads and assignments, facilitating fulfillment of organizational objectives.

Greeted visitors and appropriately directed to

designated areas.

Coordinated communication between various

departments to schedule meetings and keep

company policies

2019 - 2022 University of Pretoria -

Bachelor of public Administration and

International Relations

HOBBIES

SKILLS

REFERENCES

ENGLISH - C2

ISIZULU - C2

ISIXHOSA- B1

SESOTHO - B1

SEPEDI - B1

SESTWANA- B1

ISINDEBELE- B1

* Reading

* Travelling

* Analytic activities

* Family time

* Play soccer

* Hanging out with friends

* Motivational videos

* Records Management systems

* Quick book Expert

* Invoice organization

* Customer service orientation

* Transmitting files

* Strong interpersonal skills

* Interpersonal communication

* Proposal writing

* Bookkeeping

* PC Proficient

* Facing document

* Professional smart presentation

* Transcript typing

* Multi-tasking and prioritization

* Deadline-oriented

* Communication skills

Supervisor

Tebogo Sono +27-84-637-****

Supervisor

Retha +27-72-432-****



Contact this candidate