Pharmacy Sales Administrative Coordinator

RODRIGO JOSE HERNANDEZ LUNA

Address: ***** ** ***** ****** – 33196 Miami FL

Phone: +1-786-***-**-**

Email: ******************@*****.***

I am a professional in Commercial Administration with extensive experience in the telecommunications market, e-commerce sales, development of commercial agents and B2B negotiations. My approach is oriented towards achievement, focusing on innovation and quality as a way of differentiation, customer satisfaction and value creation. I believe that by providing excellent service and creating unique and valuable solutions, I can help businesses succeed and thrive in today's competitive marketplace. Whether it's developing new sales strategies, negotiating deals with partners, or building strong relationships with customers, I am committed to delivering results that exceed expectations. With my expertise and dedication, I am confident that I can help you achieve your goals and grow your business. Academic training:

• Commercial Administrator. Central University of Venezuela 2010-2016

• Expansion Waves Diploma. Metropolitan University 2013-2014 Work experience:

CEMAX (Argentina) – Sales Representative. Sep. 2018 – Mar 2023

• Make budgets and quotes for concrete and construction materials according to the needs of the client.

• Creation of a database of new clients.

• Follow-up and registration of prospects, won opportunities and lost opportunities for the formulation of new strategies.

• Preparation and billing of orders.

• Collection management.

• Commercial tenders..

Achievements: Recognition for analysis of business statistics and monitoring planning Skills Developed: New knowledge of the construction industry, effective negotiations. HOSPIMED, SA orthopedic supplies (Argentina) – Administrative coordinator. Dec 2017- May 2018

• Personalized customer service

• Elaboration of Budgets.

• Creation of new client databases.

• Stock control.

• Validation of supplier payments and remittances

• Expedition and reception of merchandise and replacement of merchandise (Fifo).

• Preparation, billing of orders and loading of Purchases.

• B2B sales - e-commerce sales - Pharmacy sales management. Achievements: Structure the SME customer database for the execution of the loyalty and portfolio recovery plan.

Skills Developed: New knowledge in the orthopedic area and medical supplies, organization and teamwork.

Telefónica Venezolana, C.A – Business Supervisor. Ago 2012- Oct 2017:

• Supervise the sales channels on a daily basis.

• Monitor the progress of activities and monthly goals.

• Plan and carry out negotiations -B2B sales - M2M sales - E-commerce sales.

• Plan and execute the acquisition of commercial prospects.

• Create monthly sales strategies to meet the established objectives.

• Train the sales force in the areas of commercial attention, procedures and company policies. Achievements: Cloud service Top sales recognition. Skills Developed: Tean leardership, assertive comunication, achievement motivation. Telefónica Venezolana, C.A – Sales manager May 2009- Jul 2012: Manage the portfolio of sales agents.

• Capture, monitoring and assignment of orders.

• Carry out the invoicing of equipment and management of sales commissions.

• Monitor the stock of equipment nationwide.

• Support and operational administrative support of various areas such as: marketing, planning, credit analysis, security, finance and business development.

• Prepare reports at the request of management.

Achievements: Implementation of the salesforce project for external sales channels. Skills developed: Monitoring and control, teamwork. Telefónica Venezolana, C.A – Strategic Planning Coordinator Feb 2008 – Abr 2009: Carry out the follow-up of the annual strategic plan, with continuous monitoring of activities and results of management objectives.

• Coordinate the information and work areas involved in the planning process, through work groups and audios (local and regional).

• Plan the project portfolio management, according to the corporate guidelines.

• Manage the Roadmap together with the Information Technology area. Achievements: Strategic plan optimization .

Skills developed Organization,planning, time management. Computer Skills:

• Tango

• Salesforce

• Remedy User

• Sap - CRM

• Tactica

• Office 365 package

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