Kayshauna Ross
Dedicted, Reliable, Trustworthy, Hardworking
Pensacola, FL 32514
***********@*****.***
Looking for a job that I can be able to move up within the company and be able to grow in a positive environment.
Willing to relocate to: Mobile, AL - Pensacola, FL - Semmes, AL Authorized to work in the US for any employer
Work Experience
Supervisor
Spirit Airlines - Pensacola, FL
May 2021 to Present
Supervise Agents with customers, handling customers complaints Administrative Assistant
Spirit Airlines - Pensacola, FL
May 2021 to Present
Cashier/Server
Whataburger - Mobile, AL
August 2018 to February 2021
Taking orders and serving customer in a short period of time Stock/Sales Associate
Ross Dress For Less - Pensacola, FL
November 2017 to July 2020
Unload truck, stock up inventory, backup cashier whenever we are busy Education
None in Psychology
Bishop State Community College - Mobile, AL
August 2017 to May 2018
None
Auburn Montgomery
Lillie B Williamson High School
Skills
• Cleaning (6 years)
• Cashier (2 years)
• Customer Service (2 years)
• Restaurant Experience
• Serving Experience
• Busser
• Host/Hostess
• Food Service
• Food Preparation
• Microsoft Office
• Kitchen Experience
• Cooking
• Retail Sales
• POS
• Cash Handling
• Food Safety
• Upselling
• Shift Management
• Human Resources
• Management
Awards
Employee of the year-Spirit Airline
February 2022
Employee of the year withSpirit Airline and Primeglight Certifications and Licenses
Food Handler Certification
Assessments
Customer Service — Completed
July 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Completed
Customer Focus & Orientation — Proficient
August 2020
Responding to customer situations with sensitivity Full results: Proficient
Work Style: Reliability — Proficient
September 2020
Tendency to be dependable and come to work
Full results: Proficient
Food Service: Customer Situations — Proficient
September 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Retail Customer Service — Completed
September 2020
Comprehending and responding to retail customer needs. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.