Ashley Bush

Mobile, AL *****

adw56q@r.postjobfree.com

+1-251-***-****

Currently seeking a position that allows me to utilize my professional experience as a licensed and certified claims adjuster. I would also like a position that allows for both occupational and personal growth.

Work Experience

State Farm-ECTA

State Farm - Remote

December 2021 to Present

• Inbound/Outbound calls;

• Contact, interview, and obtain statements from insureds, claimants, and/or witnesses;

• Evaluate facts supplied by investigation to determine extent of liability of the insured;

• Evaluate and negotiate settlement of automobile; first and third party physical damage claims within established settlement authority limits and negotiate any excessive storage charges;

• Apply claim handling procedures to process claims, initiate payments, and close claim files. Claims Adjuster

State Farm WCCS Stewardship Property - Remote

August 2021 to December 2021

• Assist agents in the resolution of claims;

• Prepare and/or review property estimates and contents estimates in loss settlements;

• Examine claims submitted by insured and/or third parties, or such claims referred from other claim units, to determine whether additional or specialized investigation is necessary for claim resolution;

• Apply knowledge of state and federal laws, statutes and insurance regulations in claim handling process;

• Utilize appropriate job aids, expertise and tools to accurately and consistently handle claims according to standard claim processes;

• Document the claim file according to the file documentation workflow and standard claim processes. Education

High school diploma

John L Leflore Preparatory Acad - Mobile, AL

August 2001 to April 2005

Skills

• Self-starter with a skill base as a certified and licensed adjuster

• Notable coordinator, facilitator; and able to function independently and within a team

• Well-organized multi-tasker with strong detail orientation

• Proficient in Microsoft with excel, power point, outlook, word and internet research

• State Farm Fire/Property Policy Certification

• State Farm Estimatics

• Xactimate

Assessments

Call center customer service — Highly Proficient

September 2019

Applying customer service skills in a call center setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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