Shift Manager Human Resources
Resume:
Vickie Elaine Drake, RN, BSN
Madisonville, Ky 42431
Cell Ph: 270-***-****
Objective: To gain employment in the field of nursing wherein I can best utilize my educational knowledge, skills and experience
Qualifications and Education:
ADN Madisonville Community College
BSN Murray State University
Focus PDCA and CQI trained
Basic Life Support certified
Professional Experience at Regional Medical Center:
Contact Information-900 Hospital Drive, Madisonville, Ky. Human Resources 270-***-****
1984, Regional Medical Center (280 bed acute-care occupancy)
1984-1990 Staff RN 4 West
1990-1994 Assistant Nurse Manager
1994-1995 Acting Nurse Manager 4 West
Budget control
Staffing and daily scheduling
1995-1997 ICU Staff RN
Specialties-recovered Open-Heart (CABG), balloon pump and aortic-valve
Replacement patients, care for surgical, medical and ventilator patients.
Specialties: Orthopedics, ENT (Eyes, Ear, Nose, Throat), Epidural, Post-op gastric, Plastics, Medical Surgery, Burns.
Accomplishments-
1992 Nurse of the Year Runner-up
1993 Nurse of the Year
1995 Keynote Speaker to area (Madisonville North Hopkins High School) for prospective Medical-field graduates
Instrumental in development and design of first epidural post-op analgesia policy and physician order-sheets utilized hospital-wide
Developed Breast Reduction physician order-set, critical-care pathway, patient-teaching guidelines and pre-op questionnaire
Assisted with development of Orthopedic critical-care pathways
Developed Orthopedic teaching class for 4 West employees (traction, pin-site care, cast-care, wound-care, burn care, tracheotomy-care, etc.)
Committees:
Patient Education-developed patient education for home care (pin-site care, tracheotomy-suctioning and cleaning, laryngectomy-care, hip, knee, back/disc surgery and cast-care).
Policy and Procedure-policies and protocols for use hospital-wide.
Breast-Augmentation
Post-op Epidural
Care-Plan-building plans of care for patients
*Reason for leaving-Recruited to Norton Suburban Hospital-Louisville, KY
Professional Experience at Norton Suburban Hospital-Louisville, KY
1997-2000 Norton Suburban Hospital (380 acute-care bed occupancy)
Specialties-2 East Nurse Manager of 3 Units (Orthopedics and Neuro-surgery, Surgical, Wound-care).
Total floor/unit capacity of 75 beds with average daily census of 68 patients.
Nurse Manager Role
Created Unit-focus for each of the three units (Orthopedics and Neuro-surgery, Surgical, Wound-care)
Performed time and attendance for 110 employees and resolved pay-roll discrepancies
Wrote and administered all employee evaluations and counseling (able to perform due to working all shifts when need arose)
Budget control
Ordered Unit supplies
Staffing and daily scheduling
Recruited, interviewed and hired staff-built unit from 23 beds to 75 beds and staffing level from approximately 10 members to 110 members. Staff levels included: assistant nurse managers, staff RN’s, LPN’s, nurse aides, unit secretaries.
Performed new-hire training, in-services, orientation and annual competencies and policies.
Performed unit-meetings and staff meetings weekly and monthly.
Performed Customer-relationship training for staff.
Handled all patient/customer issues and complaints.
Monitored staff documentation of patient-care and occurrence/risk reports.
Rounded with physicians and re-enforced and delegated this task to RN’s and LPN’s.
Policy and Procedures update for hospital use.
Staff Nurse-when need arose on 2 East.
Accomplishments-
Summer 1998-participated in job-fair at University of Louisville for recruitment.
Instrumental Leader in the design of the Gastric-Bypass Clinical Pathway with order-sets, patient pathway and patient education.
Committees:
Patient-education
Pneumonia QAT/CQI Team (Quality Review and Abstraction) with implementation of plans based on research, then follow-up evaluations of patients
Gastric-Bypass Team Leader and Coordinator with Dr. Mark Shina as Physician Advisor (Quality Review and Abstraction) with implementation of plans based on research, then follow-up evaluations of patients
Policy and Procedure
*Reason for leaving-Corporate Reconstruction of all units and wound-care center
Professional Experience at Baptist Hospital East-Louisville, Ky.
Contact Information-4000 Kresge Way, St. Matthews, Ky. 40207
Supervisor-Betty Dant
Human Resources-502-***-****
2000-2003 Baptist Hospital East (280 acute-care bed occupancy)
ICU Staff nurse and Charge nurse
Specialties-ICU nursing (ventilator patients, CRRT/dialysis, assistance with organ harvesting in-house on ICU) and Emergency Room float RN
Accomplishments-
Nurse of the Year in Louisville in 2003 and was featured on the WASP news channel.
Committees:
Policy and Procedure
Safety
Professional Experience at Trover Health System-Madisonville, Ky (previously named-Regional Medical Center)
Contact Information-900 Hospital Drive, Madisonville, Ky. Human Resources 270-***-****
2003 to November 2016-Trover Health System, renamed later as Baptist Health Madisonville
Specialties: Emergency Room nursing (trauma, ventilator, respiratory distress, cardio-thoracic, OB/GYN, pediatric, infectious disease, orthopedics, mild-sedation, gastric and endocrine patients.
May 2003-January 2006
Emergency Room staff nurse and Charge nurse
January 2006-March 26, 2007
Evidence-based Medicine Manager (developed Pneumonia DRG 89 and CHF Pathway, began development of guidelines for the Large and Small Bowel Pathway and educational material for staff and patients for each of these Pathways. Pneumonia and Congestive Heart Failure QAT/CQI Teams with Physicians (Dr. Tackett and Dr. Popescu) (Quality Review and Abstraction) with implementation of plans based on research, presentation for use to administration, all physicians and nursing staff, then follow-up evaluations of patients.
***New CEO Bert Whittaker hired and “desired to take organization in a different direction”. Note-Evidence-based Medicine position eliminated as of March 26, 2007. I received top rating (Outstanding) on evaluation January 2007.
April 2007-April 2008 House Supervisor. Received Proficient rating-on evaluation as novice in
learning period for this position January 2008.
April 2008-2016 Surgical RN for the bedside: specialized nursing in immediate post-op care of gastric and orthopedic surgeries physician rounding and assisted with treatments, dressing changes and cast cutting and changes, lung surgeries, renal patients, blood transfusion products with monitoring and medical patients.
Accomplishments-
May 2011, won Patient Advocate Award Category at Trover Clinic
May 2011, won the Daisy Award (National Recognition in memory of Patrick Barnes) honoring super-human work that nurses do at the bedside with compassion and education.
Several Daisy National and Trover Star nominations for compassion, hard work and patient-advocacy award 2003-2016
Committees:
Policy and Procedure
Evidence-based Medicine and chart reviews of all CRE patients
Physician Order Management Team (PAG support team) for new computer system called McKesson.
Hand-off communication/ Report Team
Professional Experience at Joseph Eddie Ballard Western Kentucky Veterans Center, Hanson, Ky (WKVC)
Contact Information-926 Veterans Drive, Hanson, Ky. 42413 Phone-Human Resources Gina Marks 270-***-**** or 270-***-****, extension 233.
2017 June to February 19, 2019 at WKVC
Hired in as Wilson Unit Manager 27 Bed current occupancy with 45 bed capacity
Reports and updates to Director of Nursing and Administrator
Admission and discharge responsibilities
Wound Care for Wilson Unit residents
Cost-containment for Wilson Unit and budget
Time and Attendance for Wilson Unit
Order entry and transcription
Assume roles as staff nurse for any of the 5 units at any given day
Staff/shift house manager for all shifts and total of five units for facility at times (average 80 beds)
Staff evaluations and monitoring of duties and performance of team members, discipline and documentation
Policy and procedure team
Care planning and revision of plans for all patients daily
Worked as a resource with MDS coordinators
Chart reviewer for care plans and treatment effectiveness for Wilson Unit daily
Professional Experience at Owensboro Health Regional Hospital
Contact Information-1201 Pleasant Valley Road, Owensboro, Ky. Phone- Human Resources 270-***-****, ext. 7708 Nolan Wimsett, ext. 7706 Janis Seaton, ext. 7722 Daniel Blanford.
2019 August to November 27, 2022 at OHRH
Hired in as Staff Nurse of 30 Bed Unit Transitional Care Rehab Unit Long Term Care
Reports and updates to Unit Director, Assistant Manager, Director of Nursing and Administrator
Admission and discharge responsibilities
Wound Care for Unit residents
Cost-containment for Wilson Unit
Physician rounding
Assumes role as staff nurse
Assumes role as Staff/shift manager for any shift worked for unit/facility at times
Staff nurse for any unit pulled to work, as well as shift manager (clinical leader) for unit worked
Care Conference with care planning and Unit meeting participation
Worked with MDS coordinators, case management, social workers and Unit supervisors and managers for integration of patient care
*** I feel very blessed by God to have had the experiences that I have had and to have the kind of family that encouraged me to be all that I can be!
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