Customer Service Time Delivery

Paul Silva

Fremont, CA ***** 510-***-**** **.*********@*****.***

OBJECTIVE: To work in a position within a progressive company where my skills will have an impact on the company’s productivity, resulting in future career advancement opportunities.

PROFILE

I have over thirty years in manufacturing, shipping/receiving, purchasing, forklifts, hand trucks, electric, standard pallet jacks and a Certified Forklift Trainer as of 2020. My experience includes, incoming outside process inspection, assembly, expediting, vendor management, order picking, driving, material handling, palletizing experience, ISO and AS9100 Aerospace experience, inventory control, RMA/RTV experience, Install hardware, laser marking and part marking, deburring, detail and blending, bead blasting, stocking and very good organizational skills. My software use includes Sap, Jobboss, Oracle, Baan, Global Shop, Smart Manager, Realtrac, Visual, Meitrak, Fabritrak.

SKILLS SUMMARY

Shipping/Receiving/Inventory

Make packing slips for shipping, knowledge of Fed Ex, UPS, DHL and truck line shipments.

Review daily shipping list, make deliveries, load and unload trucks with forklifts.

Receive and inspect all outside process and subcontract material, tag incoming material for different departments.

Schedule/dispatch all drivers, stage and pull stock for upcoming shipments, manage inventory control.

Manage, order and maintain all supplies for shipping department / laser parts per customer prints.

Buying/Outside Processing

Make PO’s, resolve vendor issues, reference for RFQ’s, review and resolve open purchase order reports.

Order report to ensure on time delivery, supervise outside processing to vendors.

Negotiate pricing with vendors, work with accounts payable/receivable, engineers, planners and production control.

Customer service, document control, order tooling, knowledge of plating, painting, silk screening, heat treating.

Maintain supplier vendor list, outsource material for jobs.

Planning & Management

Customer service, RMA, coordinated process changes on work orders, oversee daily production schedule with planners.

Manage fabrication material with vendors, attend production meetings, shares expertise with others.

Assure work is performed properly within deadline to meet customer expectations, uses time efficiently.

Maintain and update spreadsheets by expediting work orders, supervise shipping/receiving, manage 2-5 workers.

Review work orders before production starts, strives to increase productivity and strong attention to detail.

Exhibits objectivity and openness to others' views; gives and welcomes feedback by team and problem solving.

WORK EXPERIENCE

Kelly Services Global, LLC, Fremont, CA

Logistics Technician 9/2021 to Present

P.T. Products and Services, Inc. Pflugerville, TX 5/2016 to 6/2021

Logistics Manager

P.T. Products and Services, Inc. Pflugerville, TX 1/2014 to 7/2015

Expediter / Shipping & Receiving / Production Control

New Generation Spine & Sports Center, Newark, CA 6/2010 to 10/2013

Chiropractic Assistant

K-Fab Inc. Santa Clara, CA 9/2009 to 5/2010

Outside Processing Buyer / Shipping & Receiving Manager

Rave Precision, Fremont, CA (CLOSED) 7/2003 to 9/2008

Outside Processing Buyer

Sanmina - SCI, Fremont, CA 8/1999 to 7/2003

Outside Processing Buyer

Education: HS Diploma: Fremont CA

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