Deborah A. Jankiewicz, SPHR, SHRM-SCP Human Resources Professional
*******@*****.*** linkedin.com/in/dajsphr 815-***-**** Orland Park, IL 60467
Solutions-focused leader with proven expertise and consistent success in developing strategic plans, coaching staff, and building customer and employee relations. Utilizes adaptability to undertake complex assignments, meet deadlines, and deliver superior performance. Skilled in collaborating with all members of an organization to achieve business and financial objectives. Instrumental in streamlining and improving processes, enhancing productivity, and implementing solutions. Technical proficiency in Peoplesoft, ADP, Vantage, RM, DVinci, Oracle, Kronos, Attendance on Demand, SAP, Ceridian, Performance Now, ABRA, Taleo, ADP, GEAC, HRMTI, Employease, Etime, Nextrak, Stromberg, MS Office, Office 365, CIC, Uattend, and Minutetrack. Beginner to intermediate fluency in Spanish. Experience with Lean Methodology. Onboarding and Off Boarding experience.
Areas of Expertise include:
Employee Development
Training & Professional Development
Project Management
Employee & Labor Relations
Recruitment & Retention
Employee Engagement
State & Federal Law
Continuous Improvement
Regulatory Compliance
Performance Management
Customer Service
HR Policy Development
Risk Mitigation
Relationship Management
Professional Experience
KENCO LOGISTICS SERVICES AT PROCTER & GAMBLE• Morris, IL • May 2022 - Present
Human Resource Generalist
Provides support for day-to-day operations for 350+ non-union associate as it relates to Human Resources; to include Employee Relations, Recruiting and Onboarding, Benefit and Leave Administration and Payroll in accordance with company policy.
TROOST CEMETERIES• Darien, IL • June 2021-September 2021
Human Resource Generalist
Provide HR assistance at multiple locations.
Key Accomplishments:
Onboard new hires at seven locations. Compile, complete, collect and scan new hire paperwork to include Offer letter completion. Request, monitor and report on drug screens and background checks for new hires.
Assist with Open Enrollment meetings at seven locations, answer benefit inquiries, and follow up with new hires at the time of their benefit enrollment.
Special projects including ensuring all employees complete annual State Mandated Sexual Harassment Prevention training.
Assist with Payroll.
Process Unemployment and Worker’s Compensation claims.
BRENNAN EQUIPMENT AND MFG • University Park, IL • January 2021-February 2021
Contract HR Supervisor
Helped establish Human Resources Department compliance, policies and procedures. Handled FMLA cases and benefit inquiries. Provided excellent customer service.
Key Accomplishments:
Compiled and documented FMLA process into a Standard Operating Procedure.
Audited legal boards and replaced out of date information.
WALGREENS• Mokena, IL • October 2020- January 2021
Cashier
Provided excellent customer service to customers. Completed cashiering and cleaning duties in an efficient, reliable and professional manner.
FOLLETT/BAKER AND TAYLOR (KELLY SERVICES) • Momence, IL • July 2019- November 2019
Contract HR Generalist
Responsible for day-to-day human resource, employee relations, and recruitment activities for exempt and nonexempt positions. Provided Human Resource generalist support to a division, department, and the company. Implemented human resource solutions that will promote the strategic direction of the business. This included involvement in the areas of employment, employee relations, employee development, training, human resource planning, performance management and compensation.
Key Accomplishments:
Delivered “Feedback and Coaching” training to all onsite leadership. Received all “5’s” when graded.
Handled all employee relations issues, conflicts and investigations with zero litigation.
Continually met changing staffing goals for the distribution center.
GRUNDY COUNTY • Morris, IL • January 2015 to August 2018
Human Resources Director
Partnered with the County Board to plan and administer personnel programs relating to labor relations, policy development, classification, compensation, and benefit administration. Developed strategic plans to support the county’s mission. Oversaw the onboarding process for new hires, which included performing background checks, composing offer letters, and collecting all necessary paperwork. Completed annual OSHA log. Composed and distributed monthly informational emails to employees to ensure accurate information regarding benefits, safety, wellness and employee news was given. Managed the end of employment process for employees, which included determining severance, conducting exit interviews, and terminating benefits. Served as the departmental FOIA Officer. Assisted with labor and union contract negotiations, including grievances for six union contracts. Managed annual HR budget of more than $125K.
Key Accomplishments:
Surpassed multiple departmental goals by conferring with department head concerning HR forecasting and organizational development planning.
Resolved multiple worker’s compensation injury cases by collaborating with third party claims administrators and local attorney to main accurate files and communicate with personnel.
Reduced disciplinary issues by reviewing exit interview and disciplinary cases data and delivering corrective action recommendations to management for continuous improvement.
Established programming to educate and enroll employees in health, dental, vision, and life insurance plans.
VILLAGE OF ALSIP MUNICIPALITY • Alsip, IL • December 2013 to January 2015
Human Resources Specialist/Manager
Directed planning and administration of all HR functions including, but not limited to staffing, recruitment, risk management, policy development, and compensation planning. Collaborated with the Payroll department to resolve payroll matters quickly. Oversee worker’s compensation cases. Improve communication cross-departmentally through training exercises.
Key Accomplishments:
Selected to advise the Mayor, County Departmental Heads and other personnel on human resources and risk management matters in a mixed, non-union and multiple union environment.
Eliminated potential penalty costs by completing an I-9 audit, which resulted in the capture and correction of multiple errors in the amount of $16,300-$163,000.
SCHNEIDER LOGISTICS AT WAL-MART • Elwood, IL • January 2009 to November 2013
Human Resources Generalist
Delivered a full spectrum of HR responsibilities to over 550 non-union distribution center employees across two 1.5-million-square-foot facilities. Directed 50 Line Managers on managing multiple HR issues and guiding staff through the HR lifecycle. Introduced company initiatives focused on improving HR processes. Supported two HR Representatives throughout tenure with mentorship, resulting in both personnel receiving company awards and promotions. Fulfilled staffing needs through worker reallocation and contingency planning for volume changes.
Key Accomplishments:
Instituted Career Path Associate Training and Advancement Program to increase the amount of internal hires, which resulted in several cross-departmental promotions.
Boosted accuracy and accountability of attendance by more than 300% for over 500 employees through the implementation of an attendance tracking program.
Minimized risks and FMLA abuse by collaborating with corporate managers to establish a leave procedure.
PETCO ANIMAL SUPPLIES • Joliet, IL • January 2007 to December 2008
Human Resources Manager
Composed strategic staffing plans for three (3) national distribution center facilities with over 500 personnel. Conducted investigations on employee disputes and promptly delivered resolutions. Executed in-house training programs to reduce costs. Oversaw initiatives focused on wage restructure. Introduced programming to improve employee engagement
Key Accomplishments:
Launched start-up branch facility after recruiting two Operations Managers within a record breaking two-month period.
Achieved a zero-litigation rating after conducting multiple investigations of ER issues at multiple levels and partnering with Senior Leaders to resolve quickly.
ADDITIONAL EXPERIENCE
Assistant Human Resource Manager, ARMSTRONG WORLD INDUSTRIES, Kankakee, IL
Human Resource Manager, ESSELTE PENDEFLEX, Kankakee, IL
Assistant Human Resources Manager, MARSHALL FIELDS, Chicago, IL
Human Resources Generalist, KMART CORPORATION, Manteno, IL
Human Resources Associate, FITCH, INCORPORATED, Chicago, IL
Education
Master of Human Resource Management. TBD, Keller Graduate School of Management • Naperville, IL – One online class remaining until degree
Bachelor of Arts Human Resource Management, Lewis University • Romeoville, IL
Certifications
• SHRM-SCP Certification• SPHR Certification • PHR Certification