Data Entry Call Center

OBJECTIVE

Seeking a custodial position with your company where I may be able to employ my knowledge of standard cleaning procedures, chemicals and equipment in order to provide the best janitorial services.

WORK EXPERIENCE

Custodian Lead September 2013 - Present

Los Angeles Community College District –

Participates in, supervises & review the work of custodial crew & assures prescribed policies procedures

Maintain time reports and other staff records & distributes custodial supplies

Responds to emergency and maintenance calls

Safely uses cleaning agents for use on classroom equipment, building fixtures, floors, carpets and windows.

Safely uses floor machines, vacuums, blowers, mops & brooms, power washers and other power equipment to vacuum, mop sweep, dust and strip/seal/wax/polish, as well operates trash compactor.

Moves, sets up and adjusts classroom, office and building equipment and furniture for daily use.

Gathers and disposes of rubbish from interior/exterior locations.

Handles recycle and refuse containers.

Operates college-owned vehicles to carry out custodial duties.

Custodian, July 2009 – September 2013

Servicon Systems, Inc., 3965 Landsmark Street, Culver City, CA

Maintained safe and sanitary conditions in assigned aerospace buildings and unplanted areas.

Safely used cleaning materials and chemicals to complete custodial work.

Used carpet cleaning methods and techniques.

Operated a trash compactor and other equipment such as sweepers, electric carts, scrub/steam/wax machines.

Moved, set up and adjusted office building equipment and furniture for daily use.

Unlocked/locked and secured assigned areas.

Data Entry / Office Services, April 2008 – June 2009

Ajilon Finance, 3500 W. Olive, Burbank, CA

Answered multiple phone lines and directed calls.

Maintained files and records; used scanning device.

General office and receptionist duties.

Use of MS Office (Word, Excel, Power-point, Access).

Policy Services Specialist, September 2006 – June 2007

AAA- Automobile Club of So. California, 2601 S. Figueroa, Los Angeles, CA

Worked in the Call Center providing consulting services on insurance policies, auto, watercraft, home & life.

Processed insurance policy updates and changes.

Conducted accounting analysis on insurance billing statements.

Call Center Supervisor, January 2004 – September 2006

Federal Emergency Management Agency, 75 N. Fair Oaks, Pasadena, CA

Supervised Customer Service Representatives in the call center who addressed questions and concerns of disaster victims; inquiries regarding pending applications for disaster assistance; general information about FEMA's disaster assistance program(s) and other government financial assistance program(s).

File Clerk, May 1993 – December 2003

Greenberg & Glusker, LLP, 1900 Avenue of the Stars, Los Angeles, CA

Assisted Finance Department with copying, faxing, filing, data entry, & other financial related clerical projects.

Created new files and edited existing files.

Delivered and retrieved legal files from attorneys.

Maintained files and records.

Provided back-up for receptionist & assisted Records Department with billing, filing & shipping.

EDUCATION:

Inglewood High School, Diploma 1988

American Inter-Continental University, Los Angeles 35-45 Quarter Units: Information Technology

Los Angeles Unified School District, Certificate Building & Grounds Worker, Fundamentals (May 2013)

SKILLS:

Proven ability to work without supervision.

Able to lift up to 50 lbs.

Exceptional communication and interpersonal skills.

Detail oriented.

Excellent customer service skills.

References available upon request

Contact this candidate