Customer Service
Resume:
Sales Associate
HomeGoods - West Palm Beach, FL
May 2022 to May 2023
Greeted customers in a friendly manner
Answered customer questions
Processed customer transactions
Handled returns and exchanges
Maximized sales transactions
Monitored inventory
Restocked merchandise
Organized new merchandise
Helped ensure customer satisfaction
Customer Service Representative
Customer Service Representative
Comcast Cable and Xfinity Internet - West Palm Beach, FL
April 2021 to May 2022
Managed customer accounts
Conducted customer service surveys
Handled reservations
Resolved customer issues
Booked appointments for clients
Worked in the inbound call center
Assisted customers via live chat
Responded to inquiries and issues
Responsible for troubleshooting applications
Business Development Manager
Business Development Manager
Ascendo Resources - West Palm Beach, FL
December 2020 to June 2021
Excellent telephone skills
Strong verbal and written communication
Good IT skills
Initiative and good decision-making skills
Project management skills
Strong organisational skills
Strategic and analytical thinking skills
Ability to write reports.
Financial Analyst
Financial Analyst
NATIONWIDE FINANCIAL SERVICES
June 2020 to March 2021
Proficient in Microsoft Word, PowerPoint, Excel
Analyzing current and past financial data and performance.
Evaluate financial performance by comparing and analyzing actual results with plans and forecasts
Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management.
Looking at current financial performance and identifying trends
Attention to detail and the ability to identify data patterns, analyzing current and past financial data
Project Coordinator, Walker Property Services
Project Coordinator, Walker Property Services
MOS
December 2019 to December 2020
Proficient in Microsoft Word, PowerPoint, Excel
Able to multitask and remain committed & focused towards each task. For example, includes being on the phone, working two monitors simultaneously as well as typing & taking notes.
Construction background
Manage ongoing & incoming work orders. Setting & keeping up with different dates, deadlines, vendors, stores & guests, until work is completed.
Proactively investigating any & all issues professionally via phone or email, excellent presence when speaking to customers & clients.
Able to work in/with different time zones.
Able to champion, obtain & maintain the best, most satisfactory results that align with the best interests of both company & client.
Sales Associate
Sales Associate
Hustler Hollywood - West Palm Beach, FL
September 2019 to September 2020
Customer service
Advertising different products monthly
Attention to detail
Phone etiquette
Office Receptionist, Williams Agencies
Office Receptionist, Williams Agencies
Microsoft
December 2018 to December 2019
Daily multi-tasking, maintaining & managing the upkeep of the entire lobby & office
Keeping track of important documents, experience filing & creating long-lasting, working systems to benefit myself & the office
Daily customer interactions via phone & email
Proficient in Microsoft Word & Excel
Recruitment/interviewing skills.
Agent supplies overseer, managing orders
SEASONAL
CHILDCARE FACILITATOR, CHRIST FELLOWSHIP MINISTRIES
Provided a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
Taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
Organized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
Observed and evaluate children's performance, behavior, social development, and physical health.
Identified children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.
FOH Server
FOH Server
BOLAY Fresh Bold Kitchen - West Palm Beach, FL
May 2017 to December 2019
Handled 5-10 tables daily
Took food and drink orders
Prepared orders
Served meals
Checked on guests frequently
Cleared tables
Managed cash, check, credit orders
Maintained a clean work area
Education
A.S.
A.S.
PALM BEACH STATE
August 2019
Skills
Project Coordination
Project Coordination
Problem management
Problem management
Phone Etiquette
Phone Etiquette
Loss prevention
Loss prevention
Financial Analysis
Financial Analysis
Certifications and licenses
Food Handler Certification
Contact this candidate