TASHIA L. MAXWELL

MEDICAL RECEPTIONIST/ MEDICAL DATA ENTRY

313-***-**** adw50h@r.postjobfree.com

SUMMARY OF SKILLS

Five years’ experience in Medical Reception Ability to type 55WPM with 100% accuracy. Medical Terminology Data Entry

Electronic Medical Record Customer Service Receptionist Etiquette Medical Records Appointment Scheduling

Medical Billing Proficient in Microsoft Office Applications, Misys Tiger, All Script, E-Thomas, Medi-Soft

EDUCATION

Currently enrolled in Med-Certs; pursuing

Medical Billing Specialist certification

Medical Office Specialist Certificate, 2011

Michigan Business and Technical Institute

Health Unit Coordinator Certificate,

Macomb Community College

High School Diploma

Martin Luther King Jr., Sr., High School

Computer Applications Certificate

Wayne State Word Processing Training Center

WORK EXPERIENCE

First person of contact to greet patients while assisting new patients with a variety of forms to input in patient’s charts (new registration, forms, consent forms, directing billing information forms and plan of care forms.

Maintained all aspects of front desk daily office operations, cleanliness of main lobby and restrooms.

Provided answering service using multi-line phones for various office settings; medical and education using proper customer service, phone etiquette while developing and building customer relationships while scheduling of appointments and resolving any issues.

Follow-up on emails and voice message inquiring about appointments and the service provided.

Use of computer applications Medi-Soft, E-Thomas, Misys Tiger, Allscript, Microsoft Office Applications, Advocate, Google Calendar to look up information, schedule, data entry into Electronic Medical Record (EMR), Web Denis for insurance verification

Trained on and adhere to HIPPA laws for proper handling, scanning and storage of patient records in Electronic Medical Record (EMR) system.

Collected data of established patients prior to their appointments.

Scan/Fax any important documents related to a patients’ chart.

Increased revenue and billing reconciliation; reminder and/or collection of outstanding co-payments via phone by credit card. Maintained accurate daily logs of medical supplies used for Medicaid reimbursement. End of day balanced ledgers and charge entry. Page 2

Processed all payment transactions once patients’ complete appointments of services rendered to their visit.

Prepared and stocked doctors’ examination rooms upon each patients’ arrival. Escorted patients to examination room.

Stocked office and medical supplies while purchasing and processing invoices for payment. Accounts/Payable and Receivable.

Created, Submitted and Processed invoices for Private Duty Care with Home Health Care agency.

Created medical forms,

Familiar with medical terminology and abbreviations, ICD-9, CPT, and HCPCS coding

Familiar with creating UB-04 and CS-1500 claim forms WORK HISTORY

Caregiver/Nurse Aide (Non-Medical) Front Desk Medical Receptionist 06/2012-Present, Care Plan Inc. 03/12-6/12, Grosse Pointe Urgent Care, Dearborn, MI Grosse Pointe, MI

Administrative Assistant Medical Receptionist

06/09-06/10, Four Corners Montessori Academy 02/09/--06/10, Allen Home Health Care, Madison Heights, MI Southfield, MI

Administrative Assistant Secretary

01/97-06/06, Health Career Training Initiative Talent Tree Staffing Services Saint Clair Shores, MI 05/95-01/97

Medical Office Assistant-(Co-op)

09/89-07/90, Wallace E. Johnson, MD.,

Detroit, MI

AWARDS

Michigan Business and Technical Institute

Presidential Award; 3.75-4.00 GPA

Excellence in Typing Award 55-65 WPM

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