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EMELDA D. FIELDS

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Main: 202-***-****

OBJECTIVE: TO OBTAIN A PROFESSIONAL POSITION, COMMENSURATING WITH MY SKILLS. TO ENHANCE AND ADVANCE THE MISSION OF A PROGRESSIVE AND INNOVATIVE ORGANIZATION OR COMPANY.RESULTS DRIVEN AND VERSATILE WITHIN A TEAM OR INDIVIDUALLY. HAVING COMPREHENSIVE KNOWLEDGE TO READILY SUPPORT A VARIETY OF PROFESSIONAL UNDERTAKING. DISPLAYING DETERMINATION IN ALL ENDEAVORS WITH ATTENTION TO DETAIL. COMPLETING ALL TASK WITH THE STRONG ABILITY TO ANTICIPATE AND PROACTIVELY ADDRESS CLIENT/ CUSTOMER NEEDS AT ANY MAGNITUDE. HAVING THE ABILITY TO ADAPT TO DIFFERENT SITUATIONS AND CHANGE WORK PROCESSES TO ACCOMMODATE CLIENT/ CUSTOMER NEEDS. ABILITY TO TAKE CRITICISM, AND HAVING GREAT LISTENING SKILLS TO MAKE SURE THAT ALL NECESSARY NEEDS ARE COMPLETED IN AN EFFICIENT AND EFFECTIVE WAY. POSSESSING GOOD CUSTOMER SERVICE SKILLS, BEING RELIABLE, HAVING ORGANIZATIONAL SKILLS, INTEGRITY, HONESTY, AND HIGH ENERGY TO BRING TO YOUR ORGANIZATION AND/OR COMPANY.

EDUCATION

SEPTEMBER 2019

MGM NATIONAL HARBOR, OXON HILL MD- MGM SECURITY ACADEMY SEPTEMBER 2010-MARCH 2011

CATHOLIC CHARITIES, WASHINGTON DC- CERTIFICATE OF MICROSOFT OFFICE~ WORD, EXCEL, POWERPOINT AUGUST 2006-APRIL 2007

EVEREST COLLEGE, ARLINGTON VA- ASSOCIATE IN NURSING AUGUST 2004- MAY 2006

MONROE COLLEGE, BRONX NY- ASSOCIATE MEDICAL TECH

JUNE 2004- AUGUST 2004

JOB CORPS, WASHINGTON DC- GENERAL STUDIES DIPLOMA

PROFESSIONAL EXPERIENCE

MAY 2020- PRESENT

WHOLE FOODS AMAZON PRIME NOW SHOPPER, WASHINGTON, DC

● PROVIDE IN STORE GROCERY SHOPPING FOR AMAZON PRIME SHOPPERS

● LOCATE AND CAREFULLY CHOOSE ITEMS IN THE COMFORT OF WHOLE FOODS

● WITH USE OF AN AMAZON-PROVIDED DEVICE, I SHOP FOR SELECT ITEMS, MESSAGE CUSTOMERS IF ITEMS ARE NOT AVAILABLE, PACK ITEMS FOR ONE OR TWO HOUR DELIVERY JANUARY 2018 - MARCH 2020

MGM NATIONAL HARBOR CASINO AND RESORTS, OXON HILL, MD- CASINO PORTER, HOUSEKEEPING, SECURITY CASINO PORTER

● PROVIDE JANITORIAL AND MAINTENANCE SERVICES

● CLEANING AND MAINTAINING ALL AREAS ON THE PROPERTY, INCLUDING THE CASINO FLOOR, HOTEL, BARS, AND BATHROOMS

● SWEEP THE FLOORS, CLEAN TOILETS, WIPE WINDOWS, AND REMOVE TRASH WITHIN THE CASINO HOUSEKEEPING

● VACUUMING AND CLEANING CARPETS AND RUGS

● MAKING BEDS AND CHANGING LINENS

● MAINTAINING THE UP-KEEP OF ALL ROOMS ASSIGNED

● REPORTING ANY NECESSARY REPAIRS OR REPLACEMENT

SECURITY

● PATROL AND MONITOR ALL AREAS OF THE PROPERTY

● PROVIDE EXCELLENT GUEST SERVICE TO GUESTS AND EMPLOYEES

● ACT AS A FIRST RESPONDER IN EMERGENCY SITUATIONS

● PERFORM GAMING DROPS/TRANSACTIONS, INCLUDING CARRYING DROP BOXES AND CHIP CARRIERS

● RESOLVES COMPLAINTS AND ISSUES INVOLVING BOTH GUESTS AND EMPLOYEES

● RESPONDS TO EMERGENCIES AS NEEDED

● PERFORM ALL OTHER DUTIES AS ASSIGNED

APRIL 2015 – MAY 2018

VIRGINIA HOSPITAL CENTER, ARLINGTON, VA – ENVIRONMENTAL SERVICE TECHNICIAN

● MAINTENANCE OF A CLEAN AND SANITARY ENVIRONMENT

● SANITIZATION AND MAINTENANCE OF PATIENT ROOMS

● CLEANING, SANITIZATION, AND MAINTAINING VARIOUS AREAS WITHIN THE HOSPITAL

● MOPPING AND DUSTING OF THE HOSPITAL FACILITIES

● UNDERSTANDING OF PROPER HANDLING AND DISPOSAL OF BIOLOGICAL WASTE PREVIOUS WORK EXPERIENCE PRIOR TO 2015 IF NEEDED

TRAINING AND SKILLS

CUSTOMER- CLIENT RELATION/ MULTI-TASKING/ PUNCTUAL AND ORGANIZED/ VERY ATTENTIVE TO DETAIL/ TEAM LEADER/ SUPERVISOR/ MICROSOFT OFFICE/ BLOOD PRESSURE READING/ EKG TRAINING/ PHYSICAL THERAPY TRAINING/ PHLEBOTOMY TRAINING/ MGM SECURITY ACADEMY References Upon Request

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