Human Resources Employee Relations

Sheeba Khan

Oakville, ON

Cell: 689-***-**** Email: *********@*****.***

Well established Human Resources Executive with 18 years of human resources leadership experience, managing and advising a full spectrum of strategic human resource programs, in the areas of compliance, talent acquisition, HR technology, employee relations, performance/change management, and engagement. Managed 14 direct reports, globally.

Skills

International experience leading the HR/ People & Culture function in Canada, USA, Singapore, Kuwait & Germany

Partnered with Executive Leadership to Strategize change management and HRIS/ Payroll Integration projects with the following programs: ADP WFN, Ceridian, Oracle, SAP, JD Powers, Workday, Bamboo HR Ultipro & Taleo

Lead on policies relating to legislative changes, industry demands, and best practices based on Employment Standards & Case law in all provinces

Initiated programs relating to RRSP/ Benefits, Employee Engagement, Wellness, Performance Management, Diversity & Inclusion, Training programs and creative Talent Sourcing strategies.

Provided HR Leadership support to the following industries/Sectors: Technology, Agriculture, Property Management, Education, Not for Profit, Business Consulting, Retail Fashion, Food Services/Hospitality, Automotive, Marketing, Data Collection and Health Care.

Work Experience

Director of People & Culture

Dedon Layouts Inc., Mississauga ON Sept 2022- Present

Workforce and succession planning, driving employee engagement, performance management and policy interpretation.

Providing insight into business strategy based on people and organizational strengths; able to frame issues and bring the right insights and recommendations forward to problem solve with creative and effective solutions.

Driving organizational capability and efficiency to support business leaders while ensuring we have the right talent in the right roles to drive the business.

Coaching team members in interviewing, hiring, terminations, promotions and performance review.

Driving a strategy to attract, retain, develop and motivate our team by fostering an inclusive work environment; communicating vision/values/business strategy.

Leading Employee Benefits Program Offerings for the U.S. and Canada.

Leading change management initiatives to support our growing company.

Participating in company policy development and communication.

Identifying changes in processes with grow.

Total direct reports: 1

Global Director of Human Resources

Kalera Inc, Orlando FL Feb 2022 – Aug 2022

Develop organization strategies by identifying and researching human resources issues across all facilities; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO, and labor relations.

Lead the Recruitment function and advise the Head of Recruitment to assist with full life cycle recruitment strategy, as well as maintaining effective programs for retention, promotion, and succession planning.

Accomplish special project results by Identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.

Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.

Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

Enhance departmental reputation and validity with added value initiatives, creating a brand presence in the stock market, and leading global D & I programs.

Direct reports: Payroll, Recruitment and HRBP – total headcount 14.

Director of Human Resources

Rhapsody Property Management, Toronto ON Jun 2020 – Feb 2022

Driving high performance culture: provide advice and guidance on performance management including leadership development, accelerated development, succession planning, coaching talent reviews, and terminations.

Business advisory: support the business with organizational change and development as necessary, influencing leaders to address complex organizational design issues where required for business success.

Championing culture: drive people and culture programs focused on strengthening the culture at Rhapsody; advance diversity and inclusion efforts for the business.

Drive change through people and culture programs: provide expertise in the following areas: career planning, manager coaching, employee relations, recognition programs.

Aligning people strategy with business strategy Identify and surface trends in both qualitative and quantitative data to help improve organizational health.

Works with government entities to ensure compliance with all employment and workplace standards, including workplace safety and insurance programs

Assist in managing the annual performance evaluation process for the region.

Recommends new approaches, policies and procedures to effect continual improvements in measureable efficiencies of the Human Resources department and services performed.

Develops recruitment strategies to achieve required staffing levels.

Lead a team of 2 HR/Payroll Specialists

Interim Director of HR, People & Culture

Compass Group Canada, Restaurant Associates, Mississauga ON Oct 2017 – Jun 2020

Provide confidential operational and tactical advice, counsel and support to leaders in all functional HR areas including employee relations, performance and career development, employment litigation and liability, HR recordkeeping, employee engagement and retention, leaves of absence, workforce planning, and employee separations

Manage and conduct HR acquisition due diligence with HR Leader/CHRO (policies, compensation, contracts, covenants, employee demographics, and integration (any size transaction) within assigned client groups while making recommendations to ensure equity and alignment post-close.

Provide guidance on, and interpretation of, all Human Resources policies, legislation, processes and procedures; oversee the development and implementation of HR programs in assigned client groups that result in improving business productivity, efficiencies and retention

Develop relationships with business leaders to foster ongoing and open conversation and trust; serve as leadership coach and confidant, providing counsel and feedback necessary to optimize leadership effectiveness throughout assigned client groups

Work effectively with Centres of Excellence (Talent Acquisition, Total Rewards and Learning & Development) and partner with HR Leader on ad-hoc requests and HR projects

transition addressing all short-term transition queries (contract drafting, orientation presentation, user account coordination and “cultural introduction”) and long-term strategic items (ie, compensation, structure and culture)

Make organizational structure recommendations to division executives including redeployment and redistribution of people resources through organizational restructure plans and reductions in force, ensuring alignment with HR Leader and CHRO

Generate and interpret people data reports

Case work (employee/employer relations, labour relations), investigating SpeakUp and on-site/internal escalations through associate/management interviews and data/fact review for recommendation of action (progressive discipline, etc); to ensure health of the site/organization and relationship between associates and managers

HR Manager & Talent Acquisition Lead, Canada

Cox Automotive, Milton ON May 2015 – Oct 2017

Provide HR/ Recruitment Support across Canada, New York & Michigan

Effectively recruits high caliber, quality candidates by partnering with hiring managers to understand their business strategies and talent needs.

Partners with Compensation, as appropriate, to ensure offers are compelling, competitive, and equitable.

Utilizes ATS system (Taleo) to maintain candidate information and accurate data for reporting purposes.

Serves as employment brand ambassador for both internal and external customers and seeks ways to proactively promote and leverage employment brand within and outside the organization; supports college/university recruiting efforts by attended events as assigned.

Provides mentoring support to Junior Recruiters on the team.

Build strategic working relationships with managers and leadership team in order to support the business operations with respect to Performance Management, ESA compliance, Employee Relations, Health & Safety, Disability case management (and Return to work) and all Hiring and Termination cycles.

Identify legal requirements and government reporting regulations affecting all of the human resources function and ensure policies, procedures and reporting are in compliance with all requirements.

Manage staffing and recruiting function, including advertising, recruiting, screening, interviewing, selecting and hiring new employees.

Plan and conduct new employee orientation and create on-boarding programs to foster employee engagement.

Conduct exit interviews as appropriate and utilize information gathered to identify and address root causes of turnover.

Staffing Services Lead

City of Toronto (Shelter Support & Housing Administration), Toronto ON Jul 2013 – Apr 2015

Human Resources Generalist

Sibley & Associates, Burlington ON Oct 2009 – Dec 2012

Human Resources Business Partner

Liz Claiborne Inc. Montreal QC Oct 2007 – Oct 2009

Contract Assignments

Human Resources Leader St. Mildred’s-Lightbourn School Mar 2013 – Jul 2013

Human Resources Coordinator, Calea Ltd, Mississauga, ON Jun 2011 – Sept 2011

Human Resources Recruiter & Team Lead, A.S.P Security Incorporated, Burlington, ON Jun 2006 – Oct 2007

Human Resources Administrator, Comstock Canada Ltd., Burlington, ON Jan 2004 – Apr 2006

Education and Certification

CHRL In Progress

York University, Toronto ON

Food Safety Certification Completion 2019

Compass Group Canada, Mississauga ON

Health & Safety Certification Part 1 & 2 (Ergonomics & Industrial/Manufacturing) Completion 2006

Ontario Safety Group, Mississauga ON

Human Resource Management Certification Completion 2005

York University, Toronto ON

Bachelor of Arts (Honors): Double major Law & Society and Philosophy Completion 2003

York University, Toronto ON

Associations & Memberships:

York University Alumni

HRPAO – Human Resources Professionals of Ontario

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