Facilities Manager Senior

Craig Duncan

Atlanta, GA 770-***-**** **************@*****.*** linkedin.com/in/craig-duncan-94769a3 A Senior facilities manager with over 18 years of experience in maintaining and opening locations across the southeast with a proven track record in capital expenditure project management, team building, and vendor management. Has extensive hiring experience for new and existing construction, plumbing, electrical, and HVAC maintenance.

SKILLS

EcoTrak CMMS Service Channel CMMS Contract Negotiation Project Management Operations Management Real Estate Vendor Management Construction DeskPro Service Now EXPERIENCE

Senior Facilities Manager – US Auto Sales 10/2016 – present

• Manages the Facilities team responsible for overseeing maintenance for all US Auto Sales locations.

• Implemented a ticketing system process via DeskPro for the internal customer to report Facilities related needs. On average all tickets are completed in 30 days or less.

• Built the Facilities Department vendor network across all service trades and performs extensive due diligence in order to create an average annual savings of $57K.

• Serves as the company real estate liaison between brokers and senior leadership by identifying new dealership sites and assisting in the completion of signed leases.

• Successfully managed the construction/remodeling for 25 of 39 car dealerships across 6 states, 2 car reconditioning centers, and the corporate headquarters location all while meeting deadlines and budgetary expectations.

• Provides forecasting input to senior leadership and manages an annual Facility Department budget of $1.3M.

• Identifies and presents capital improvement projects for consideration to the CEO and CFO. Annually this results in an average of $360K in improvements across all locations.

• Appointed as the company’s Safety Manager and is responsible for quarterly safety meetings and implementing job-specific monthly safety training programs.

• Manages the Purchasing and Procurement Team for all locations. Facilities Manager – Atlanticus 09/2004 – 10/2016

• Managed a team of 5 employees responsible for overseeing and maintaining 450,000 square feet of corporate office space and 5 satellite collections sites across 4 states.

• Directed new construction, oversaw employee relocation projects, and managed the department operating budget.

• Created relationships with property managers and critical vendors to meet company goals and standards.

• Responsible for creating/implementing Facility Department policies and procedures and completing daily work order requests and projects.

• Appointed as the Physical Security Manager and was responsible for designing, implementing and maintaining a PCI and SOX certified corporate security plan via a global network card access system, cameras, life safety procedures, and background screening process.

• Served as the company’s law enforcement liaison by conducting employee theft investigations. EDUCATION

Kennesaw State University

Bachelor, Business Administration; Human Resource Management and Business Law

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