Service Representative Sales Associate

Raymond Rafferty

Cell: 352-***-**** Email: *************@*****.***

Objective

Reliable, disciplined, focused, motivated, and committed to getting the job done as quickly, efficiently, and safely as possible. Proven ability to plan, organize, and load trucks for fast and efficient customer delivery. Looking for a full-time position in a Company with room for growth.

Skills

Strong work ethic

Able to comfortably lift 60+ lbs

Experience operating forklifts

Dependable independent worker

Customer service and Sales

Supervisory experience

Accomplishments

oInventory Control

oQuality Control

oProduction

Experience

Route Service Representative 05/2015 - Current

Unifirst Simpsonville, SC

Provide exceptional service and customer satisfaction on your assigned route.

Service your route, delivering to multiple customers per day - ranging from small businesses to major corporate locations.

Combine customer service and sales skills to naturally grow your route and your earning potential.

Build & foster effective and consistent working relationships with existing customers.

Create opportunities to upsell and grow existing customer base, resulting in increased commissions.

Introduce new products to your customers.

Boat Fabricator 06/2012 – 05/2015

Maverick Boat Company Fort Pierce, FL

Cut flanges

Drill holes in appropriate spots on boat

Prepare boat for next area

Warehouse Worker 02/2011- 2011

OTD Fulfillment Center Wilton Manors, FL

Staged final products for shipment. Cleaned, wrapped, and labeled outgoing orders

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. Counted and verified orders picked to ensure accuracy.

Picked, packed, received, and restocked products with forklift, lift truck, pallet jack, and store picker. Load and unloaded pieces into boxes for shipment.

Managed work with little supervision.

Followed standards and procedures to maintain safe work environment.

Ensured timely responses in picking and packing of reorders.

Sales Associate 02/2010 – 02/2011

Home Depot Coral Springs, FL

Safe and efficient operation of forklift and pallet jack while unloading and/or loading merchandise.

Inspected deliveries for count accuracy.

Accurately read, understood, and carried out written instructions.

Followed company procedures to maintain work environment in a neat and orderly condition.

Maintained inventory and ensured merchandise was properly stocked.

Department Manager 10/2002 – 09/2008

Lowes Jensen Beach, FL

Supervised and was responsible for several different departments including, Inside and Outside Garden, Seasonal, Electrical, and Plumbing. Managed, trained, and provided scheduling for an averaged of 10-15 employees.

Utilized facility tracking system to keep accurate records of completed repairs.

Properly utilized store equipment and tools to increase productivity, efficiency, and safety.

Picked, packed, received, and restocked products with forklift, order picker, reach truck, and pallet jack. Unloaded incoming inventory and placed products onto shelves

Counted and verified orders picked to ensure accuracy.

Attended monthly safety meetings to ensure machine operation safety.

Provided outstanding customer service and maintained good relationships with customers.

Used item numbers to properly stock and order store merchandise.

Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

Achieved revenue objective by implementing cost-cutting measures.

Accurately completed service reports and warranty forms.

Located and verified products and customer orders with vendors to ensure timely delivery.

Education

Diploma 2000

Margate Alternative School Margate, FL

References available upon request

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